Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Data Analyst
KACE
05.2023 - Current
Independently reviewed and created over 14,000 debt records, ensuring data integrity and accuracy across complex financial datasets.
Conducted comprehensive online data searches and synthesized information from multiple sources to support in-depth data analysis and reporting.
Compiled and submitted high-quality case-related information to district client sites, optimizing debt collection process and facilitating strategic decision-making.
Led rigorous quality control reviews to validate data accuracy, significantly enhancing the reliability of debt collection database.
Researched and processed payments with precision, ensuring timely and accurate financial record updates to maintain fiscal accountability.
Analyzed and interpreted reports to identify and systematically close expired debts, contributing to improved financial management.
Entered and verified event codes to maintain accurate and comprehensive statistical records, supporting data-driven strategies.
Generated sophisticated form documents tailored to case specifics, streamlining administrative processes and improving operational efficiency.
Created and managed advanced spreadsheets for tracking assignments and analyzing management reports, enhancing organizational performance metrics.
Engaged professionally with management, government officials, and debtors, fostering positive relationships and facilitating effective information exchange.
Produced monthly reports using advanced Excel spreadsheet functions.
Utilized data visualization tools to effectively communicate business insights.
Self-Employed
Community Tech Support
03.2018 - 05.2023
Installed, set up, and troubleshot various tech devices in clients’ homes
Advertised expertise through various outreach methods
Worked closely with clients to solve tech issues and provide sympathetic support.
Intern
United States House of Representatives
03.2021 - 10.2021
Organized communications from constituents for timely staff response
Educated constituents on policy proposals and congressman’s positions
Developed outreach programs to increase political participation.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Contact Tracer
Maryland Department of Health
04.2020 - 10.2020
Contacted households affected by COVID-19
Educated residents on state requirements and addressed COVID-19 concerns.
Agent
Geek Squad
12.2018 - 01.2020
Installed, set up, and troubleshot tech devices in clients’ homes
Sold equipment and accessories to clients
Organized jobs and projects across DC.
Field Organizer
Fund for Equality
02.2018 - 10.2018
Trained and managed teams of grassroots organizers
Raised funds and built membership for the Human Rights Campaign
Mobilized public engagement in political activism.
Video Production Intern
Votary Media
03.2016 - 05.2016
Edited projects, brand stories, and commercials
Assisted with audio and video capture during shoots
Researched and developed ideas for future projects.
Skills
Data Analysis
Database Management
Technical Troubleshooting
Data Visualization and Presentations
Python Programming
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)