Oliver Bolhouse
Summary
Luxury retail professional with a proven track record of delivering exceptional client experiences through personalized service, relationship building, and operational excellence. Experienced in fine jewelry, luxury fashion, inventory management, and boutique operations, with a collaborative approach to driving business success and client loyalty.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Loro Piana, Operations Assistant
Career Group Companies
Miami, FL
05.2026 - 06.2026
- Collaborated with Back of House operations to execute a store-wide price increase across major departments, updating thousands of inventory units with accuracy.
- Assisted with receiving merchandise, ensuring timely processing and organization of incoming inventory.
- Supported inventory management by completing product transfers and maintaining an organized, efficient stockroom.
Prada, Operations Assistant
Career Group Companies
Miami, FL
11.2025 - 01.2026
- Managed inventory flow through shipment processing, inter-store transfers, stock replenishment, and accurate merchandise handling.
- Partnered with the sales team to locate and prepare product selections, contributing to an elevated client experience and efficient selling process.
- Supported both Front of House and Back of House operations by ensuring merchandise was readily available to meet client and sales team needs.
Personal Jeweler / Key Holder
Blue Nile
Orlando, FL
08.2022 - 07.2025
- Built and maintained a loyal portfolio of high-value clients through personalized consultations, relationship building, and strategic clienteling.
- Served as a trusted advisor for fine jewelry purchases, educating clients on diamonds, gemstones, settings, and luxury collections to deliver an exceptional shopping experience.
- Selected as a Key Holder, supporting daily boutique operations, partnering with leadership, and contributing to sales, client satisfaction, and operational excellence.
Assistant Manager
Giuseppe Zanotti
Orlando, FL
01.2020 - 04.2022
- Named the store's top sales performer in 2021, leading in sales volume, UPT, and client capture.
- Partnered with the General Manager to coach associates, improve performance, and execute operational excellence.
- Developed new team members in luxury selling, clienteling, and brand strategy.
Sales Assistant
Burberry
Orlando, FL
11.2018 - 11.2019
- Delivered elevated customer experiences while maintaining impeccable brand presentation.
- Supported inventory, merchandising, and sales floor execution in a fast-paced luxury environment.
- Built customer confidence through trend knowledge and personalized product recommendations.
Sales Associate
Neiman Marcus
Greenwich, CT
09.2016 - 05.2017
- Developed long-term client relationships that generated repeat business and referrals.• Exceeded sales expectations through personalized styling and relationship-based selling.• Managed special orders and maintained consistent communication with VIP clientele.
Sales Assistant
Prada Group
Greenwich, CT
06.2015 - 08.2015
- Maintained organized displays and ensured merchandise was visually appealing.
- Collaborated with team members to enhance customer experience and store atmosphere.
- Handled customer inquiries and resolved issues professionally and promptly.
Sales Associate
Michael Kors
Greenwich, CT
06.2013 - 02.2015
- Assisted customers in selecting luxury products and provided personalized recommendations.
- Processed sales transactions accurately using point-of-sale systems and managed cash registers.
- Maintained product displays to enhance visual appeal and encourage customer engagement.
Education
Licensed Cosmetologist -
Arrojo Cosmetology School
New York, NY 06.2014 - 06.2015
West Orange Highschool
Winter Garden, FLSkills
- Inventory / Stock management
- Cost analysis
- Client relationship management
- Team collaboration
- Attention to detail
- Problem solving
Timeline
Loro Piana, Operations Assistant
Career Group Companies
05.2026 - 06.2026
Prada, Operations Assistant
Career Group Companies
11.2025 - 01.2026
Personal Jeweler / Key Holder
Blue Nile
08.2022 - 07.2025
Assistant Manager
Giuseppe Zanotti
01.2020 - 04.2022
Sales Assistant
Burberry
11.2018 - 11.2019
Sales Associate
Neiman Marcus
09.2016 - 05.2017
Sales Assistant
Prada Group
06.2015 - 08.2015
Licensed Cosmetologist -
Arrojo Cosmetology School
06.2014 - 06.2015
Sales Associate
Michael Kors
06.2013 - 02.2015
West Orange Highschool