Summary
Overview
Work History
Education
Skills
Timeline
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Oliver Boyd

Lakeville,MN

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

2
2
years of professional experience

Work History

Assistant Tennis Coach

Brackett's Crossing
06.2023 - 08.2023
  • Explained and demonstrated basic tennis techniques to students ages 6-16 years.
  • Expanded professional knowledge and expertise through one on one mentorship with Coach Ab Hilo.
  • Facilitated games for players to drive performance improvements.
  • Prioritized health and safety at all times.

Host

Village Inn
10.2021 - 08.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Trained new hosts on customer service best practices and restaurant policies to maintain high standards of service.
  • Used cash registers and credit card machines to cash out customers.

Education

College Prep

Rockridge Public High School
Virginia
06.2024

College Prep

Lakeville South High School
Lakeville, MN
06.2024

Skills

  • Safety Awareness
  • Active Listening
  • Behavior Standards
  • Individual Instruction
  • Equipment Usage
  • Team Bonding
  • Public Relations
  • Community Relationships
  • Drills and Positions
  • Positive Reinforcement
  • Customer Service

Timeline

Assistant Tennis Coach

Brackett's Crossing
06.2023 - 08.2023

Host

Village Inn
10.2021 - 08.2022

College Prep

Rockridge Public High School

College Prep

Lakeville South High School

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Oliver Boyd