Oliver Gonzalez
West Valley City,UT
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Take 5 Car Wash
Salt Lake City, UT
10.2023 - Current
- Monitored employee attendance records, timekeeping, and payroll information.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Communicated regularly with customers to gain insights into their needs.
Car Wash Attendant/Supervisor
Mister Car Wash
Cottonwood Heights, Utah
06.2015 - Current
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Maintained accurate records related to sales transactions.
- Maintained a clean, organized, and safe work environment.
- Resolved customer issues in accordance with company guidelines.
- Cleaned interior and exterior of vehicles using cleaning products and tools such as vacuums, brushes, towels, sponges.
- Followed proper procedure when operating machinery used during the car wash process.
- Provided information about additional services available at the car wash facility.
- Disposed of waste materials properly according to established regulations.
- Ensured all safety protocols were followed during the car wash process.
Janitorial Manager
Merchants
South Salt Lake, UT
01.2022 - 01.2024
- Monitored inventory levels of cleaning supplies and ordered additional items as needed.
- Ensured compliance with applicable laws, regulations, safety standards, health codes.
- Monitored supply levels and placed orders as necessary for replenishment of cleaning materials.
- Developed and implemented janitorial policies and procedures.
- Provided guidance to employees on proper use of cleaning supplies, chemicals, and equipment.
- Ensured all janitorial equipment is maintained and in working order.
- Resolved customer complaints regarding cleanliness or maintenance issues promptly and professionally.
Education
High School Diploma -
Taylorsville High School
Taylorsville, UT06-2013
Skills
- Employee Performance Evaluations
- Operations Management
- Employee Scheduling
- Product and service knowledge
- Staff Supervision
- Customer Relations
- Policy administration
- Team motivation
- Employee performance evaluation
- Compliance understanding
- Staff Training and Development
Timeline
Assistant Manager
Take 5 Car Wash
10.2023 - Current
Janitorial Manager
Merchants
01.2022 - 01.2024
Car Wash Attendant/Supervisor
Mister Car Wash
06.2015 - Current
High School Diploma -
Taylorsville High School
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