Oliver Gorman
Fayetteville,New York
Summary
Experienced customer-service-oriented employee with hands-on roles in outdoor operations and retail environments. Worked as a golf cart manager, overseeing cart organization, cleaning, staging, and customer assistance to ensure smooth course operations. Served as a cashier, efficiently handling transactions, providing friendly service, and maintaining accurate registers. Additionally worked as a lot attendant, supporting store operations by managing carts, assisting customers, and keeping outdoor areas clean and organized. Demonstrates reliability, strong communication skills, and the ability to work independently in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Golf Cart Shop Managing
Onondaga Golf & Country Club
08.2023 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Cashier and Lot Attendant
Wegmans
09.2022 - 09.2023
- Process transactions accurately and efficiently using point-of-sale systems.
- Maintain cleanliness and organization of checkout area to enhance customer experience.
- Assist customers with inquiries, providing product information and support.
- Handle cash, credit, and digital payments while ensuring security protocols are followed.
- Welcomed customers and helped determine their needs.
- Collaborate with team members to streamline checkout processes for improved efficiency.
- Resolve customer complaints professionally, ensuring satisfaction and loyalty.
Education
Environmental Engineering
SUNY College At Plattsburgh
Plattsburgh, NYSkills
- Team leadership
- Customer service
- Financial reporting
- Project management
- Inventory management
- Training development
- Teamwork and collaboration
- Attention to detail
- Dependable and responsible
Timeline
Golf Cart Shop Managing
Onondaga Golf & Country Club
08.2023 - 08.2025
Cashier and Lot Attendant
Wegmans
09.2022 - 09.2023
Environmental Engineering
SUNY College At Plattsburgh