Oliver Hamilton, III.
Saint Louis,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Security Officer
Ameren UE
St. Louis, MO
01.2024 - Current
- Monitored premises to ensure safety of personnel and property.
- Conducted regular patrols to identify security risks and vulnerabilities.
- Responded promptly to alarms and incidents, securing affected areas.
- Implemented access control procedures for employees and visitors.
- Documented daily activities and incidents in detailed reports.
- Collaborated with local law enforcement during security investigations.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Investigated all reported incidents of theft or vandalism on premises.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Maintained high levels of alertness throughout shifts.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Uber Partner
Uber Eats
Saint Louis, MO
01.2023 - 01.2024
- Achieved consistently high customer scores due to exceptional service.
- Cleaned vehicle regularly to maintain professional appearance.
- Notified customers of delays to decrease calls to support.
- Followed safety regulations and state laws governing vehicle operation.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Delivered or picked up food for customers or employees.
- Delivered food orders to customers in a timely manner.
- Communicated effectively with restaurant partners regarding order details.
- Maintained cleanliness and organization of delivery equipment and vehicle.
- Navigated efficiently using GPS systems to optimize delivery routes.
- Assisted in resolving customer inquiries and concerns during deliveries.
- Followed safety protocols while handling food items during transport.
- Adapted to changing schedules and demands in a fast-paced environment.
- Followed company policies and procedures related to driver conduct on the road.
- Managed customer complaints professionally and courteously.
Sales Associate Team Leader
Zumiez
Saint Louis, MO
05.2019 - 09.2021
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Trained new team members in cash register operation, stock procedures and customer services.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Worked with fellow sales team members to achieve group targets.
- Assessed customer needs to provide assistance and information on product features.
- Received and displayed product shipments on store retail shelves upon delivery.
Logistics Owner Operator
Independent Contractor - Self Employed
Saint Louis, MO
01.2020 - 01.2021
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Loaded, balanced and secured product to safely transport goods.
- Logged driving hours and fuel usage data on time to keep reports current.
- Delivered customer orders to post office and Amazon Warehouse within established time frames.
- Retained valid proof of insurance and registration in vehicles.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Drove box truck safely, obeying traffic laws and transportation procedures to avoid accidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Kept accurate logs of all deliveries and trips.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
Grounds Crew Member
Green Thumb Tree Service
Saint Louis, MO
- Removed debris from work site and followed proper disposal practices.
- Shoveled snow and spread salt on walkways and parking lots.
- Arranged and stored materials, machines, tools and equipment.
- Established relationships with manager and contractors to align priorities, goals and objectives
Education
Business
Santa Monica College
Santa Monica, CABachelor of Arts - Business of Fashion
SIBA Stevens - The Institute of Business & Arts
Saint LouisSkills
- Customer service
- Microsoft Office
- People skills
- Flexible schedule
- Computer skills
- Active listening
- Troubleshooting
- Conflict resolution
- Multitasking
- Decision-making
- Problem resolution
Timeline
Security Officer
Ameren UE
01.2024 - Current
Uber Partner
Uber Eats
01.2023 - 01.2024
Logistics Owner Operator
Independent Contractor - Self Employed
01.2020 - 01.2021
Sales Associate Team Leader
Zumiez
05.2019 - 09.2021
Grounds Crew Member
Green Thumb Tree Service
Business
Santa Monica College
Bachelor of Arts - Business of Fashion
SIBA Stevens - The Institute of Business & Arts
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