Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Oliver Lidecki

Schaumburg,IL

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

8
8
years of professional experience

Work History

Service Porter

Patrick Auto Group
05.2023 - 08.2024
  • Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
  • Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
  • Demonstrated commitment through impeccable attendance and quality performance.
  • Greeted and ensured satisfaction for over 50 customers daily

Online Grocery Associate

Albertsons
11.2020 - 05.2023
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
  • Contributed to a positive work environment through effective communication and teamwork among fellow associates.
  • Met all requirements on orders despite having over 30 orders completed daily

Youth Soccer Referee

Schaumburg Athletic Association
08.2016 - 08.2020
  • Displayed respect to coaches, participants and parents to promote positive playing environment.
  • Encouraged respectful behavior from coaches and players alike by setting an example of professionalism throughout matches.
  • Demonstrated flexibility with scheduling demands to accommodate varying match times at different locations across the state.
  • Eliminated favoritism by adhering to established rules and calling games fairly.

Education

Bachelor of Arts - Economics

University of Illinois At Chicago
Chicago, IL
05.2025

Associate of Arts - Economics

William Rainey Harper College
Palatine, IL
05.2023

Skills

  • Quick Learner
  • Strong Work Ethic
  • Customer Engagement
  • Ensuring customer satisfaction
  • General Labor
  • Brand representation
  • Planning and Organization
  • Flexible Schedule
  • Self-Confidence
  • Physical Fitness
  • Safe Driving
  • Goal-Oriented

Languages

Polish
Native or Bilingual

Timeline

Service Porter

Patrick Auto Group
05.2023 - 08.2024

Online Grocery Associate

Albertsons
11.2020 - 05.2023

Youth Soccer Referee

Schaumburg Athletic Association
08.2016 - 08.2020

Bachelor of Arts - Economics

University of Illinois At Chicago

Associate of Arts - Economics

William Rainey Harper College

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Oliver Lidecki