Oliver Lloyd
Medina
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.
Overview
5
5
years of professional experience
Work History
Greenskeeper
Tartan Fields
08.2025 - 11.2025
- Maintained golf course greens through routine mowing and trimming.
- Assisted in applying fertilizers and pesticides to enhance turf health.
- Monitored irrigation systems to ensure optimal water distribution.
- Collaborated with team members to prepare course for daily play.
- Conducted regular inspections of equipment for maintenance and repairs.
- Supported seasonal landscaping projects to improve aesthetic appeal of property.
Greenskeeper
Weymouth Club
03.2025 - 08.2025
- Implemented safety protocols while operating groundskeeping machinery.
- Documented daily activities and reported issues to senior staff promptly.
- Contributed positively to the overall golfer experience with consistently well-maintained bunkers and hazard areas.
- Trained new employees on proper equipment use, safety protocols, and best practices in golf course maintenance.
- Enhanced course conditions by implementing effective maintenance practices and timely turf management.
- Increased golfer satisfaction with diligent attention to detail in maintaining greens, tees, and fairways.
Server
Western Reserve Masonic Community
03.2021 - 03.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with team to ensure timely food and beverage delivery.
- Maintained cleanliness and organization of dining areas for guest satisfaction.
- Assisted in training new staff on menu knowledge and service protocols.
- Implemented effective communication strategies among kitchen and front-of-house teams.
Education
High School Diploma -
Medina High School
Medina, OHFinance
The Ohio State University
Columbus, Ohio, OH05-2028
Skills
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Relationship building
- Computer proficiency
- Customer satisfaction measurement
- Product knowledge
- Team development
Timeline
Greenskeeper
Tartan Fields
08.2025 - 11.2025
Greenskeeper
Weymouth Club
03.2025 - 08.2025
Server
Western Reserve Masonic Community
03.2021 - 03.2024
High School Diploma -
Medina High School
Finance
The Ohio State University