Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Oliver Perez Chairez

Madison,WI

Summary

Accomplished in enhancing operational efficiency and customer satisfaction, I leveraged strong problem-solving and leadership skills at Walmart to exceed productivity targets. Skilled in material handling, and fostering team collaboration, I consistently met quality goals, achieving high levels of customer trust and repeat business.

Overview

4
4
years of professional experience

Work History

Amazon Fulfillment Center Warehouse Associate

Amazon
05.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 60 pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.

Digital Personal Shopper

Walamart
07.2020 - 04.2024
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Selected best-quality perishable items such as meat and produce.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Verified each item matched order sheet's description.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Supported colleagues during peak periods by stepping in to assist with various tasks as needed.
  • Tracked substitutions and informed customers of changes.
  • Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Reported order discrepancies to team leader or other manager.
  • Resolved customer complaints promptly, ensuring high levels of satisfaction and repeat business.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Generated advertising brochure for vendor use.
  • Achieved or exceeded company-defined sales quotas.

Education

Richland Center High School
Richland Center, WI
05.2023

Skills

  • Packaging and Labeling
  • Lifting and sorting
  • Shipping and receiving
  • Heavy Lifting
  • Material Handling
  • Leadership and team building
  • Self-Motivated and Disciplined
  • Problem-Solving
  • Clear Communication
  • Willing to Learn
  • Team Collaboration
  • Critical Thinking
  • Decision-Making

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Amazon Fulfillment Center Warehouse Associate

Amazon
05.2024 - Current

Digital Personal Shopper

Walamart
07.2020 - 04.2024

Richland Center High School
Oliver Perez Chairez