Dynamic and results-driven asset protection management professional with a proven track record of leadership. Adept at implementing strategic initiatives to minimize risk and maximize profitability. Skilled in developing and executing comprehensive security programs to safeguard company assets. Strong ability to analyze data and identify areas for improvement, leading to increased operational efficiency. Committed to fostering a safe and secure work environment while ensuring compliance with industry regulations.
Overview
30
30
years of professional experience
Work History
Manager / Investigator, District Loss Prevention
MCCRORY STORES - JJ NEWBERRY
Overseen talent acquisition and supervised Loss Prevention Team to support 12-store district that covered large demographical area of Northern CA
Drove overall performance and productivity of Loss Prevention Agents within assigned stores
Implemented and enforced company policy and procedures regarding all aspects of External and Internal theft investigations
Facilitated implementation of Shrink and Safety programs within district
Oversaw compliance of Physical Security and Merchandise Protection Standards.
Public Safety - Lead Officer / Shift Supervisor
PIER 39 PARTNERSHIP
Taught, trained, developed, and supervised Public Safety Officers
Enforced Crime Prevention and Intervention
Performed Life/Safety functions
Managed and coordinated security patrol tasks and duties designed to protect tourist, guest, tenants, employees, and pier property
Enforced tenant rules, policies, and procedures.
Multi-District AP Manager
CVS/Pharmacy
10.2019 - Current
Support 50 store regions in East Bay Area
Drive shrink reduction programs through store training
Security Risk and health assessments monthly
Top internal theft investigation closure rate
Utilize Agilence/SYSQL Secure/APPRISS/Adhoc exception reports to identify dishonest associates
Identify operational shrink opportunities in the front store and the pharmacy
Hire and train associates and Store managers within Loss Prevention techniques
Proactively identify and address product security opportunities
Monitor supply chain process to keep shelves stocked and avoid backroom supply
Investigate store loss and perform root cause analysis
Drive in-store loss prevention awareness through Management partnerships
Build strong law enforcement relationships.
Asset Protection Manager (Multi-Unit)
JCPenney
01.2017 - 01.2019
Support assigned store locations for asset protection needs, conduct Shrink Process Review audits to identify and resolved operational and shrink opportunities
Teaching, training, and coaching Asset Protection company best practices
Developed strong collaborative business partnerships within the store and district span
Security Risk and health assessments monthly
Top internal theft investigation closure rate
Taught, trained, and coached management and associates in areas of safety awareness and asset protection, facilitating implementation of Merchandise Protection Standards
Performed daily store tours, promoting sales, service, and operational excellence
Analyzed Profit and Loss report, course correcting any discrepancies
Coordinated with corporate investigations team and local law enforcement, identifying, and apprehending Organized Retail Crime groups
External Theft Apprehension and Prosecution
Conducted meetings, increasing associate awareness regarding safety and asset protection.
Asset Protection Manager (Multi Unit)
THE HOME DEPOT
01.2013 - 01.2016
Supported multiple store locations for asset protection needs, developing strategic action plans to mitigate shrink
Investigated Workers Compensation and General Liability incidents
Supervised Asset Protection Specialist Teams and Security Guard Services
Drove recruitment and talent acquisition
Managed Physical Security to include fire and burglary alarm compliance and monitoring
Conducted awareness meetings for robbery avoidance and active shooter response
Drove External and Internal theft investigation
Oversaw controls of multiple departments and operational components of the business, ensuring compliance and best practices
Taught, trained, and coached management and associates in areas of safety awareness and asset protection, facilitating implementation of Merchandise Protection Standards
Performed daily store tours, promoting sales, service, and operational excellence
Analyzed Profit and Loss report, course correcting any discrepancies
Coordinated with corporate investigations team and local law enforcement, identifying, and apprehending Organized Retail Crime groups
External Theft Apprehension and Prosecution
Conducted meetings, increasing associate awareness regarding safety and asset protection.
Field Loss Prevention Manager and District Internal Theft Investigator
SEARS HOLDINGS CORPORATION / KMART DIVISION
01.1995 - 01.2013
Served multiple leadership positions, including Loss Prevention District Manager and District Investigator
Facilitated the implementation of Merchandise Protection Standards
Led and supported multi-unit internal theft investigations and case resolution
Managed and coordinated ORC investigations with Loss Prevention Team and Local Law Enforcement
Recruited, hired, trained, developed, and supervised Loss Prevention Store Teams that included Loss Prevention Managers, Loss Prevention Leads and Loss Prevention Agents
Oversaw Physical Security that included fire and burglary alarm monitoring and compliance
Supported regulatory compliance for Fire Safety, OSHA, Hazmat, Food Safety and Weights and Measures
Investigated and followed up to all General Liability and Workers Compensation incidents and Claims
Analyzing store inventory cycle results and developing strategic action plans
Facilitating implementation of loss prevention programs and operational processes
Conducting routine compliance audits designed to identify shrink and safety exposure
Training and coaching Shrink Prevention and Safety Awareness.
Education
Diploma -
Edison High School
Stockton, CA
POST certified courses - Modules A and B
San Francisco Police Reserve Academy
San Francisco, CA
Asset Protection College
Home Depot University
Wicklander-Zulawski and Associates
Skills
Solid Business Acumen and Customer Service
Interview and Interrogation
Profit and Loss Analysis
Operational Controls and Compliance Auditing
Physical Security
Electronic Article Surveillance
Emergency Planning and Response
Succession Planning
Proficient in Microsoft Applications
Regulatory Inspection
Hazmat
OSHA
Food Safety
Fire Safety
Weights and Measures
Awareness Training and Recognition
External Theft Resolution
Internal Investigations
CCTV and Covert Camera Operations and Installation
Shrink Strategy Action Plan Development and Execution
Safety Action Plan Development and Execution
Conflict Resolution
Crisis Management
Awards
Beat Inventory Shrink goal - Fiscal Year 2015
Internal Theft case resolution - Fiscal Years 2014 and 2015
External Theft Resolution by achieving 354 apprehensions - Fiscal Year 2015
Reduced Workers Compensation Claim expenses and beating goal - Fiscal Year 2015
Reduced General Liability Claim expenses and beating goal - Fiscal Year 2015
100% execution of Asset Protection Audits and Routines - 2014 and 2015
Leadership Award - Fiscal Year 2015
Timeline
Multi-District AP Manager
CVS/Pharmacy
10.2019 - Current
Asset Protection Manager (Multi-Unit)
JCPenney
01.2017 - 01.2019
Asset Protection Manager (Multi Unit)
THE HOME DEPOT
01.2013 - 01.2016
Field Loss Prevention Manager and District Internal Theft Investigator