Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Oliver Perkins

Vallejo,CA

Summary

Dynamic and results-driven asset protection management professional with a proven track record of leadership. Adept at implementing strategic initiatives to minimize risk and maximize profitability. Skilled in developing and executing comprehensive security programs to safeguard company assets. Strong ability to analyze data and identify areas for improvement, leading to increased operational efficiency. Committed to fostering a safe and secure work environment while ensuring compliance with industry regulations.

Overview

30
30
years of professional experience

Work History

Manager / Investigator, District Loss Prevention

MCCRORY STORES - JJ NEWBERRY
  • Overseen talent acquisition and supervised Loss Prevention Team to support 12-store district that covered large demographical area of Northern CA
  • Drove overall performance and productivity of Loss Prevention Agents within assigned stores
  • Implemented and enforced company policy and procedures regarding all aspects of External and Internal theft investigations
  • Facilitated implementation of Shrink and Safety programs within district
  • Oversaw compliance of Physical Security and Merchandise Protection Standards.

Public Safety - Lead Officer / Shift Supervisor

PIER 39 PARTNERSHIP
  • Taught, trained, developed, and supervised Public Safety Officers
  • Enforced Crime Prevention and Intervention
  • Performed Life/Safety functions
  • Managed and coordinated security patrol tasks and duties designed to protect tourist, guest, tenants, employees, and pier property
  • Enforced tenant rules, policies, and procedures.

Multi-District AP Manager

CVS/Pharmacy
10.2019 - Current
  • Support 50 store regions in East Bay Area
  • Drive shrink reduction programs through store training
  • Security Risk and health assessments monthly
  • Top internal theft investigation closure rate
  • Utilize Agilence/SYSQL Secure/APPRISS/Adhoc exception reports to identify dishonest associates
  • Identify operational shrink opportunities in the front store and the pharmacy
  • Hire and train associates and Store managers within Loss Prevention techniques
  • Proactively identify and address product security opportunities
  • Monitor supply chain process to keep shelves stocked and avoid backroom supply
  • Investigate store loss and perform root cause analysis
  • Drive in-store loss prevention awareness through Management partnerships
  • Build strong law enforcement relationships.

Asset Protection Manager (Multi-Unit)

JCPenney
01.2017 - 01.2019
  • Support assigned store locations for asset protection needs, conduct Shrink Process Review audits to identify and resolved operational and shrink opportunities
  • Teaching, training, and coaching Asset Protection company best practices
  • Developed strong collaborative business partnerships within the store and district span
  • Security Risk and health assessments monthly
  • Top internal theft investigation closure rate
  • Taught, trained, and coached management and associates in areas of safety awareness and asset protection, facilitating implementation of Merchandise Protection Standards
  • Performed daily store tours, promoting sales, service, and operational excellence
  • Analyzed Profit and Loss report, course correcting any discrepancies
  • Coordinated with corporate investigations team and local law enforcement, identifying, and apprehending Organized Retail Crime groups
  • External Theft Apprehension and Prosecution
  • Conducted meetings, increasing associate awareness regarding safety and asset protection.

Asset Protection Manager (Multi Unit)

THE HOME DEPOT
01.2013 - 01.2016
  • Supported multiple store locations for asset protection needs, developing strategic action plans to mitigate shrink
  • Investigated Workers Compensation and General Liability incidents
  • Supervised Asset Protection Specialist Teams and Security Guard Services
  • Drove recruitment and talent acquisition
  • Managed Physical Security to include fire and burglary alarm compliance and monitoring
  • Conducted awareness meetings for robbery avoidance and active shooter response
  • Drove External and Internal theft investigation
  • Oversaw controls of multiple departments and operational components of the business, ensuring compliance and best practices
  • Taught, trained, and coached management and associates in areas of safety awareness and asset protection, facilitating implementation of Merchandise Protection Standards
  • Performed daily store tours, promoting sales, service, and operational excellence
  • Analyzed Profit and Loss report, course correcting any discrepancies
  • Coordinated with corporate investigations team and local law enforcement, identifying, and apprehending Organized Retail Crime groups
  • External Theft Apprehension and Prosecution
  • Conducted meetings, increasing associate awareness regarding safety and asset protection.

Field Loss Prevention Manager and District Internal Theft Investigator

SEARS HOLDINGS CORPORATION / KMART DIVISION
01.1995 - 01.2013
  • Served multiple leadership positions, including Loss Prevention District Manager and District Investigator
  • Facilitated the implementation of Merchandise Protection Standards
  • Led and supported multi-unit internal theft investigations and case resolution
  • Managed and coordinated ORC investigations with Loss Prevention Team and Local Law Enforcement
  • Recruited, hired, trained, developed, and supervised Loss Prevention Store Teams that included Loss Prevention Managers, Loss Prevention Leads and Loss Prevention Agents
  • Oversaw Physical Security that included fire and burglary alarm monitoring and compliance
  • Supported regulatory compliance for Fire Safety, OSHA, Hazmat, Food Safety and Weights and Measures
  • Investigated and followed up to all General Liability and Workers Compensation incidents and Claims
  • Analyzing store inventory cycle results and developing strategic action plans
  • Facilitating implementation of loss prevention programs and operational processes
  • Conducting routine compliance audits designed to identify shrink and safety exposure
  • Training and coaching Shrink Prevention and Safety Awareness.

Education

Diploma -

Edison High School
Stockton, CA

POST certified courses - Modules A and B

San Francisco Police Reserve Academy
San Francisco, CA

Asset Protection College

Home Depot University

Wicklander-Zulawski and Associates

Skills

  • Solid Business Acumen and Customer Service
  • Interview and Interrogation
  • Profit and Loss Analysis
  • Operational Controls and Compliance Auditing
  • Physical Security
  • Electronic Article Surveillance
  • Emergency Planning and Response
  • Succession Planning
  • Proficient in Microsoft Applications
  • Regulatory Inspection
  • Hazmat
  • OSHA
  • Food Safety
  • Fire Safety
  • Weights and Measures
  • Awareness Training and Recognition
  • External Theft Resolution
  • Internal Investigations
  • CCTV and Covert Camera Operations and Installation
  • Shrink Strategy Action Plan Development and Execution
  • Safety Action Plan Development and Execution
  • Conflict Resolution
  • Crisis Management

Awards

  • Beat Inventory Shrink goal - Fiscal Year 2015
  • Internal Theft case resolution - Fiscal Years 2014 and 2015
  • External Theft Resolution by achieving 354 apprehensions - Fiscal Year 2015
  • Reduced Workers Compensation Claim expenses and beating goal - Fiscal Year 2015
  • Reduced General Liability Claim expenses and beating goal - Fiscal Year 2015
  • 100% execution of Asset Protection Audits and Routines - 2014 and 2015
  • Leadership Award - Fiscal Year 2015

Timeline

Multi-District AP Manager

CVS/Pharmacy
10.2019 - Current

Asset Protection Manager (Multi-Unit)

JCPenney
01.2017 - 01.2019

Asset Protection Manager (Multi Unit)

THE HOME DEPOT
01.2013 - 01.2016

Field Loss Prevention Manager and District Internal Theft Investigator

SEARS HOLDINGS CORPORATION / KMART DIVISION
01.1995 - 01.2013

Manager / Investigator, District Loss Prevention

MCCRORY STORES - JJ NEWBERRY

Public Safety - Lead Officer / Shift Supervisor

PIER 39 PARTNERSHIP

Diploma -

Edison High School

POST certified courses - Modules A and B

San Francisco Police Reserve Academy

Asset Protection College

Home Depot University

Wicklander-Zulawski and Associates
Oliver Perkins