Oliver Pierce
Oklahoma City,OK
Summary
Proven in enhancing customer satisfaction and streamlining operations, my tenure at Aerovets Aviation honed my safety awareness and problem-solving skills. Excelled in teamwork and relationship building across roles at Pei Wei Asian Kitchen and Nhinja Sushi & Wok, significantly contributing to positive dining experiences and operational efficiency.
Overview
1
1
year of professional experience
Work History
Avionics Apprentice
Aerovets Aviation
03.2024 - Current
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
Front of House Employee
Pei Wei Asian Kitchen
08.2023 - 04.2024
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Front of House Employee
Nhinja Sushi & Wok
05.2023 - 09.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
High School Diploma -
Putnam City North High School
Oklahoma City, OK05.2024
Skills
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Safety awareness
- Attention to Detail
- Relationship Building
Accomplishments
Achieved black belt in Taekwondo.
Multiple 1st place medals in Taekwondo.
Taekwondo
4 year student and current Black Belt in Taekwondo. Top student and assistant teacher in Taekwondo class. Learned how to balance work flow, and work with people. I practice every day, diligently teaching students and training myself to be better than the previous day. Multiple 1st place trophies and medals in tournaments.
Languages
Japanese
Limited Working
Vietnamese
Limited Working
Timeline
Avionics Apprentice
Aerovets Aviation
03.2024 - Current
Front of House Employee
Pei Wei Asian Kitchen
08.2023 - 04.2024
Front of House Employee
Nhinja Sushi & Wok
05.2023 - 09.2023
High School Diploma -
Putnam City North High School
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