Oliver RODRIGUEZ
Miramar,FL
Summary
Recent graduate from the University of Florida with a Bachelor of Arts in History and a Minor in Sociology. Proven ability to deliver high-quality work independently and within team settings. I have nearly three years of customer service experience, demonstrating strong communication and critical thinking skills. Committed to problem-solving and collaboration, with a passion for developing innovative solutions. Eager to gain experience and knowledge within the legal field through opportunities at law firms.
Overview
4
4
years of professional experience
Work History
Survey Research Interviewer/Assistant
University of Florida, BEBR
Gainesville, FL
03.2025 - 08.2025
- Explained survey procedures to participants, ensuring clarity and comprehension.
- Recorded responses accurately using electronic data collection systems.
- Maintained confidentiality of participant information throughout the research process.
- Provided feedback on survey processes to improve data collection methods.
- Ensured that all collected information was accurate by double-checking answers provided by respondents.
- Performed administrative duties such as scheduling appointments, preparing materials, filing documents.
- Conducted in-depth telephone interviews with survey participants, asking questions related to research topics.
- Developed strategies for overcoming language barriers when interviewing people from different cultural backgrounds or countries.
- Completed quality control checks on surveys prior to their completion.
- Followed up with non-respondents via phone calls or emails in order to maximize response rate for surveys.
- Adhered strictly to ethical guidelines related to confidentiality and anonymity during the course of each interview.
- Provided feedback to supervisors regarding any difficulties encountered while conducting interviews.
- Utilized various technologies such as computers, telephones, tablets in order to complete tasks efficiently.
Associate
Panera Bread
Gainesville, Florida
03.2025 - 07.2025
- Maintained store organization and visual merchandising standards.
- Restocked merchandise and monitored inventory levels regularly.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Sales Associate
H&M Hennes & Mauritz
Gainesville, FL
09.2023 - 12.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
Team Member
Raw Juce
Pembroke Pines, FL
10.2021 - 08.2023
- Developed positive customer relationships through friendly greeting and excellent service.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Upheld high standards of productivity and quality in operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Looked for ways to go above and beyond job requirements.
Education
Bachelor of Arts - History
University of Florida (2023-2025)
Gainesville, FL06-2025
Highschool -
Archbishop McCarthy
Southwest Ranches, FL05.2022
Skills
- Adaptability
- Proficient in reading, writing, and problem-solving
- Attention to detail
- Documentation and recordkeeping
- Clear communication
- Multitasking and organization
- Project management
- Creative and resourceful
- Telephone etiquette
- Dependable and reliable
- Brand development
- Public speaking
- Strong academic record
- Interpersonal and social skills
- Client relationships
- Fast learner
- Time management
- Effective communication
- Teamwork and collaboration
Languages
Extracurricular
- STRIKE Magazine: Brand Ambassador August 2023-December 2023
- STRIKE Magazine: Marketing Assistant January 2024-May 2025
Timeline
Survey Research Interviewer/Assistant
University of Florida, BEBR
03.2025 - 08.2025
Associate
Panera Bread
03.2025 - 07.2025
Sales Associate
H&M Hennes & Mauritz
09.2023 - 12.2023
Team Member
Raw Juce
10.2021 - 08.2023
Bachelor of Arts - History
University of Florida (2023-2025)
Highschool -
Archbishop McCarthy
Similar Profiles
Reese MaxwellReese Maxwell
Research Interviewer at University of Florida - Bureau of Economic and Business Research (BEBR) & UF Survey Research Center (UFSRC)Research Interviewer at University of Florida - Bureau of Economic and Business Research (BEBR) & UF Survey Research Center (UFSRC)
Clive McKayClive McKay
IT Infrastructure Manager at Florida A&M University / Florida State University College of EngineeringIT Infrastructure Manager at Florida A&M University / Florida State University College of Engineering
Jasmay Singh RandhawaJasmay Singh Randhawa
Resident Doctor at University of Central Florida/HCA FloridaResident Doctor at University of Central Florida/HCA Florida
Noushin KianiNoushin Kiani
Math Instructor at Mathnasium Learning CenterMath Instructor at Mathnasium Learning Center
Jaime BenitoJaime Benito
CBO Manager at HCA Surgery Ventures GroupCBO Manager at HCA Surgery Ventures Group