Oliver Ruiz
Boynton Beach
Summary
Accomplished Pharmacy Manager with a proven track record at Publix Pharmacy, adept in operations management and interpersonal communication. Excelled in enhancing patient care through effective medication management and staff training, achieving a notable increase in customer satisfaction. Skilled in pharmacy law compliance and mentoring, ensuring high-quality service and team development.
Overview
11
11
years of professional experience
Work History
Pharmacy Manager
Publix Pharmacy
02.2022 - Current
- Discuss medical histories with patients in effort to provide most effective medical advice.
- Educate patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Help patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Monitor and manage pharmacy staff performance to maximize productivity and customer satisfaction.
- Precept college of pharmacy students and train pharmacy interns and newly hired pharmacy technicians.
- Collaborate with store manager to maintain daily operations.
- Establish and maintain effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruit, hire and train all staff providing direct supervision, ongoing staff development and continuing education to employees.
- Represent Publix Pharmacy at job fairs to recruit top talent and promote the company’s mission.
Assistant Pharmacy Manager
Publix Pharmacy
01.2021 - 02.2022
Floating Pharmacist
Publix Pharmacy
05.2020 - 01.2021
Assistant Pharmacy Manager
Publix Pharmacy
02.2019 - 05.2020
Floating Pharmacist
Publix Pharmacy
10.2018 - 02.2019
Pharmacy Intern
Publix Pharmacy
05.2015 - 10.2018
Pharmacy Technician
CVS Pharmacy
09.2013 - 08.2014
Education
Doctor of Pharmacy - College of Pharmacy
University of Florida
Gainesville, FL05.2018
Bachelor of Arts - Psychology, Minor Biology
Florida International University
Miami, FL04.2013
Associate of Arts - Biology
Broward College
Fort Lauderdale, FL07.2010
Skills
- Interpersonal Communication
- Operations Management
- Conflict Resolution
- Mentoring
- Pharmacy Law Compliance
- Organization
- Quality Assurance
- Process Improvement
Leadership Roles
- Support for Division Vaccination Goals – Miami Division, 2024
Temporarily assumed supervisory responsibilities to support stores in achieving vaccination goals. Provided actionable strategies, built team morale, and ensured operational continuity. - Publix Pharmacy Clinical Ambassador – Miami Division, 2023
- Publix Pharmacy Advocate – Miami Division, 2023
Awards
- Publix Pharmacy 2023 Rxcellence Award – Miami Division
Presentations
- CPS Updates at Annual Pharmacy Manager Meeting
Presented to pharmacy managers alongside Chad Anson | 2024
Delivered a comprehensive update on CPS enhancements, focusing on implementation strategies, operational efficiencies, and benefits for workflow management. - Recognizing Red Flags in Controlled Substance Dispensing
Presented to pharmacy grad interns in training alongside John Pybus | 2023
Conducted an educational session for pharmacy graduate interns, emphasizing compliance, patient safety, and best practices in identifying and addressing potential red flags. - Shaping the Future: Pioneering Pharmacy Advocacy with Publix
Co-presented with Maria Galvez | 2023
Led an interactive presentation on Publix’s core values, fostering employee engagement and reinforcing the importance of maintaining the company’s community-focused mission and culture.
Professional Meetings
- Florida Board of Pharmacy – Coral Springs, 2024
- Florida Board of Pharmacy – Jacksonville, 2024
Volunteer Work
- Publix Serves 2024
Collaborated with fellow Publix employees to rebuild a seawall, contributing to community restoration efforts and environmental preservation. - Publix Serves 2023
Participated in a local park cleanup initiative, working alongside motivated team members to enhance the community’s outdoor spaces. - Publix Serves 2022
Assisted in boxing and distributing food for charity, supporting hunger relief efforts and demonstrating Publix’s commitment to community care.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmacy Manager
Publix Pharmacy
02.2022 - Current
Assistant Pharmacy Manager
Publix Pharmacy
01.2021 - 02.2022
Floating Pharmacist
Publix Pharmacy
05.2020 - 01.2021
Assistant Pharmacy Manager
Publix Pharmacy
02.2019 - 05.2020
Floating Pharmacist
Publix Pharmacy
10.2018 - 02.2019
Pharmacy Intern
Publix Pharmacy
05.2015 - 10.2018
Pharmacy Technician
CVS Pharmacy
09.2013 - 08.2014
Doctor of Pharmacy - College of Pharmacy
University of Florida
Bachelor of Arts - Psychology, Minor Biology
Florida International University
Associate of Arts - Biology
Broward College
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