Summary
Overview
Work History
Education
Skills
Timeline
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OLIVER SALMON

Littleton,CO

Summary

Dedicated and versatile professional with experience in correctional services, education, pharmacy operations, and retail. I am skilled in team leadership, problem-solving, and customer service. Adept at adapting to diverse work environments and delivering high-quality performance.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Volunteers Of America Colorado Branch
04.2025 - Current
  • Coordinated and confirmed appointments and meetings.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Stocked the lounge with snacks and meals for the veterans whenever needed
  • Assisted the veterans in getting clothing, hygiene items and shoes as needed
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

CORRECTIONAL OFFICER I

State of Colorado
10.2023 - Current
  • Maintained facility security and ensured staff and inmate safety.
  • Conducted regular inspections and monitored inmate activities.
  • Enforced rules, conducted searches, and responded to incidents professionally.
  • Documented incidents, disciplinary actions, and inmate behavior.
  • Developed strategies with colleagues for managing difficult inmates.
  • Provided counseling support to inmates and facilitated rehabilitation programs.
  • Led emergency response teams during critical situations.
  • Monitored surveillance systems to detect suspicious activities.
  • Maintained accurate records and collaborated with healthcare professionals for inmate medical needs.

AFTER SCHOOL TEACHER

Play-Well TEKnologies
01.2023 - 10.2023
  • Developed and implemented engaging lesson plans for stimulating learning.
  • Provided individualized instruction based on students' needs and learning styles.
  • Enhanced student comprehension using various teaching methods and materials.
  • Collaborated with teachers on interdisciplinary projects.
  • Created a supportive, inclusive classroom culture.
  • Incorporated technology to enhance student engagement.
  • Maintained open communication with parents/guardians, providing regular updates on student progress.

SHIFT LEADER/PHARMACY TECHNICIAN

Walgreens
01.2022 - 01.2023
  • Managed daily operations, scheduling, inventory, and customer service.
  • Supervised a team of 10 customer service representatives.
  • Developed and maintained SOPs to ensure consistent, exceptional service.
  • Monitored KPIs and drove continuous improvement efforts.
  • Led weekly team meetings and managed customer service budget.
  • Dispensed up to 300 prescriptions daily, ensuring patient safety.
  • Conducted inventory audits and collaborated with pharmacists.
  • Provided excellent customer service and educated patients on medications.
  • Ensured compliance with state and federal regulations.
  • Participated in continuous quality improvement initiatives.
  • Trained new pharmacy technicians on SOPs and safety protocols.

Education

Associate of Applied Science - Nursing

Arapahoe Community College
Littleton, CO
08-2027

HIGH SCHOOL DIPLOMA -

Chatfield High School
05.2021

Skills

  • Team Leadership
  • Customer Service
  • Security and Law Enforcement
  • Teaching and Mentoring
  • Cash Handling
  • Communication
  • Hospitality
  • Continuous Improvement
  • Guest Services
  • Food Service
  • Microsoft Outlook
  • Shift Management
  • Front Desk
  • Supervising Experience
  • Appointment confirmation
  • Mail distribution
  • Sorting mail
  • Listening skills

Timeline

Front Desk Receptionist

Volunteers Of America Colorado Branch
04.2025 - Current

CORRECTIONAL OFFICER I

State of Colorado
10.2023 - Current

AFTER SCHOOL TEACHER

Play-Well TEKnologies
01.2023 - 10.2023

SHIFT LEADER/PHARMACY TECHNICIAN

Walgreens
01.2022 - 01.2023

Associate of Applied Science - Nursing

Arapahoe Community College

HIGH SCHOOL DIPLOMA -

Chatfield High School

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OLIVER SALMON