Oliver Serna

Maintain a welcoming front office environment for visitors through professional customer service skills.

• Assist parents and students with data confirmation, from setting up an Aeries account to guiding families in updating important forms and information pertinent to the district.
• Assist parents and students with data confirmation, from setting up Aeries account to guiding families in updating important forms and information pertinent to district.
• Translate documents from English to Spanish and office interpreter for Spanish-speaking parents.
• Collecting fees and fines related to ASB activities and school materials using Grey Step software and ASB Works.
• Assisting office manager with Facilitron Works, Frontline, BusHive and ASB Works and Logistics, as interim office manager.
• Maintenance of office equipment and ensuring school supplies for staff and students.
• Responsible for registration, maintenance of CUM. records.
• School library media technician, working the circulation desk using Destiny program.

• Registered all incoming students, monitoring and inputting student information on Aeries.
• Sent/requested and maintained cumulative records, ensuring health records, birth certificates, grades and IEP's present in records. Prepared and purged records before they were sent to indicated schools.
• Monitored and oversaw health office, called and released sick students to parents. Assisted nurse with immunization, administered medicine and contacted parents for health concerns per request from nurse.
• Front office: answering phones, assisting parents, using Raptor for school visitors, releasing students.