Oliver Sulanowski
Pittsburgh,PA
Summary
Detail-oriented, host and lifeguard with abilities to excel in guest relations and problem-solving skills. Team player with a strong background in customer service with high levels to focus on and be alert to any potential incidents.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Lifeguard
American Pool Management
Pittsburgh, Pennsylvania
05.2026 - 09.2026
- Enforced rules and regulations to maintain a safe environment for all patrons
- Monitored and observed pool area to ensure patron safety
- Attended training sessions to improve lifesaving skills and response techniques
Host
Gianna Vias Restaurant & Bar
Pittsburgh, Pennsylvania
10.2024 - 07.2026
- Handled phone and online inquiries regarding seating, orders, and menu questions to ensure guest satisfaction
- Managed reservations and seating arrangements to enhance guest experience
- Trained new hosts on procedures and customer service expectations to maintain high service standards
- Took care on front end transactions
Education
Baldwin Highschool
Pittsburgh, PA06-2027
Skills
- Lifesaving techniques
- First aid
- Safety protocols
- Training coordination
- Customer service
- Guest relations
- Conflict resolution
- Effective communication
- Server support
Certification
- OSHA 30
- EPA 608
- EPA 609
- Single, Extension and telescoping Ladder Safety
- Stepladder Safety
- Mobile Ladder Safety
- CPR
Timeline
Lifeguard
American Pool Management
05.2026 - 09.2026
Host
Gianna Vias Restaurant & Bar
10.2024 - 07.2026
Baldwin Highschool