Managed customer inquiries and scheduling for pest control services, ensuring efficient service delivery.
Assisted in maintaining accurate records of service visits and customer interactions using company software.
Supervised administrative functions related to billing and invoicing, guaranteeing compliance with established company protocols and accuracy in financial records.
Soap Maker
Buff City Soap
Pickerington, OH
11.2024 - Current
Greet Customers in a kind and welcoming manner
Engaged with customers to understand their needs and suggest additional products that enhances the shopping experience
Handled large cash transactions accurately while maintaining friendly, customer-focused service, closed and balanced registers nightly
Shift Lead
Jersey Mikes
Gahanna, OH
12.2023 - 11.2024
Help to delegate other team members to have a smooth efficient shift
Maintained friendly dialogue with customers while making their subs to promote an engaging experience with the customer
Effectively resolved issues in high-pressure environments, including lunch and dinner rushes
Teachers Assistant
The PAST Foundation
Columbus, OH
06.2023 - 07.2023
Supported the lead teacher with lesson planning and classroom activities throughout a four-week program
Provided attentive supervision while promptly helping children with questions and learning tasks
Arrived early to prepare the classroom and create an effective learning environment
Education
Bachelor of Science - Mechanical Engineering
Drexel University
Philadelphia, PA
06-2030
Skills
Programming Language: Python
Software: AutoCAD, Microsoft Word, Excel, Google Docs and Slides
Onshape Certificates: CAD Basics, Introduction to Drawings, Introduction to Sketching, On-Shape Hands on Test Drive
Paperwork processing
Document management
Data entry
Introduction to Assembly Design, Introduction to Part Studios
Introduction to Parametric Feature-Based CAD
Relevant Coursework
Career Management/Professional Development
Prep for Engineering Studies
Calculus and Functions I
Introduction to Engineering Design & Data Analysis