OLIVER WEEKLY
Crandall
Summary
Dynamic retail leader with extensive experience at driving operational excellence and team engagement. Familiar with budget management and inventory control resulting in less shrink and greater profit. Skilled in staff hiring, supervision and training across multiple departments.
Overview
21
21
years of professional experience
Work History
GENERAL MANAGER
99ONLY STORE
- Led operational strategy to enhance productivity and service quality across multiple departments.
- Developed and implemented strategies to increase sales and profitability.
- Routinely managed budget processes to reduce operational costs.
- Mentored and trained staff on best practices, resulting in increased team engagement and morale.
- Fostered cross-departmental collaboration to improve communication and project execution timelines.
ASSISTANT MANAGER
ROSS DRESS FOR LESS
11.2024 - Current
- Supervises daily operations that include safe verification, deposits, and change orders.
- Train and coach staff on best practices for sales and customer service excellence.
- Manage opening and closing procedures, and recommend changes to enhance the efficiency of daily activities.
- Implemented inventory management procedures to optimize stock levels and reduce shrinkage.
- Developed staff scheduling strategies to ensure adequate coverage during peak hours.
GROCERY MANAGER
FIESTA MART
06.2020 - 01.2023
- Ensure vendors and staff complied with company policies and standards.
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Trained and mentored team members, enhancing staff performance and customer service skills.
- Implemented merchandising strategies.
SEVEN ELEVEN
08.2016 - 02.2020
- Managed inventory levels through regular stock checks and replenishment processes.
- Trained new associates on store operations, sales techniques, and customer service standards.
- Ensured compliance with company policies regarding safety, cleanliness, and operational standards.
STORE MANAGER
FAMILY DOLLAR
01.2015 - 04.2016
- Supervise, Cash control, customer service, payroll, weekly schedules.
STORE MANAGER
FAMILY DOLLAR
CHICAGO
03.2011 - 12.2014
- Supervise employees, make weekly schedules, balance payroll, cash control, conference calls, customer service, receive vendors, change displays, store resets, open and close stores.
GROCERY REPLENISHMENT SPECIALIST
PUBLIX SUPERMARKET
02.2005 - 11.2010
- Customer care, inventory, stock, warehouse receiver, store orders.
Education
Associate of Applied Science - Computer Technology
Lincoln Trail College
05-2003
Skills
- Retail operations
- Problem solving
- Team building
- Staff supervision
- Customer service
- Budget management
- Inventory control
- Hiring and training
- Employee scheduling
Education
other
Timeline
ASSISTANT MANAGER
ROSS DRESS FOR LESS
11.2024 - Current
GROCERY MANAGER
FIESTA MART
06.2020 - 01.2023
SEVEN ELEVEN
08.2016 - 02.2020
STORE MANAGER
FAMILY DOLLAR
01.2015 - 04.2016
STORE MANAGER
FAMILY DOLLAR
03.2011 - 12.2014
GROCERY REPLENISHMENT SPECIALIST
PUBLIX SUPERMARKET
02.2005 - 11.2010
Associate of Applied Science - Computer Technology
Lincoln Trail College
GENERAL MANAGER
99ONLY STORE
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