Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Oliver Alberto Montero Salazar

Oliver Alberto Montero Salazar

Hialeah Gardens,FL

Summary

Dynamic operations manager with a proven track record at CIC Logistics, excelling in policy development and team building. Skilled in logistics coordination and cross-departmental collaboration, I drive efficiency and enhance supplier performance. Committed to fostering client relationships and ensuring safety compliance, I lead teams to achieve organizational goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Manager of Operations

CIC Logistics
San Pedro Sula , Cortes , Honduras
11.2020 - 12.2024
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Formed and sustained strategic relationships with clients.
  • Facilitated cross-departmental collaboration, improving communication and efficiency across the organization.
  • Delegated work to staff, setting priorities and goals.
  • Managed team of XX employees, conducting performance evaluations and facilitating professional development.

Logistics Coordinator

Simplex Group
San Pedro Sula , Cortes , Honduras
03.2018 - 06.2019
  • Oversaw loading and unloading activities at warehouses and distribution centers.
  • Coordinated daily logistics operations, including shipment scheduling and tracking.
  • Monitored compliance with safety regulations and quality standards during transport operations.
  • Conducted regular reviews of supplier performance metrics such as on-time delivery rate, fill rate.

Customer Service Representative

Alorica
San Pedro Sula , Cortes , Honduras
02.2015 - 03.2016
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Sales Associate

Myron Corporation
El Progreso, Yoro , Honduras
03.2012 - 11.2014
  • Marketing Product Sales
  • Orders Coordination
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Employee of the Month for 6 times in 2years

Education

High School Diploma -

Agape Christian Academy
San Pedro Sula , Honduras
06-2009

Some College (No Degree) - Law

Universidad Privada De SPS
San Pedro Sula , Honduras

Skills

  • Operational policy development
  • Performance evaluation
  • Logistics coordination
  • Cross-departmental collaboration
  • Supplier performance review
  • Customer relationship management
  • Safety compliance
  • Employee training
  • Team building

Certification

  • RBT Credential from Autism Partnership Foundation

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Manager of Operations

CIC Logistics
11.2020 - 12.2024

Logistics Coordinator

Simplex Group
03.2018 - 06.2019

Customer Service Representative

Alorica
02.2015 - 03.2016

Sales Associate

Myron Corporation
03.2012 - 11.2014

High School Diploma -

Agape Christian Academy

Some College (No Degree) - Law

Universidad Privada De SPS

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Oliver Alberto Montero Salazar