Olivia Ratcliff
Summary
Hardworking Bartender with experience in large-scale casual restaurants. Committed to upholding highest standards of customer service and providing an inviting environment to guests.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Department Of Veterans Affairs
06.2023 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Emergency Room Technician
HonorHealth
01.2021 - 01.2022
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Server/Bartender
BJ's Brewhouse Restaurant
08.2018 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols for maintaining safe and sanitary environments for customers and staff.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
Associate Degree in Nursing -
Minnesota State Community And Technical College
Moorhead, MN12.2024
Certification
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
Timeline
Nursing Assistant
Department Of Veterans Affairs
06.2023 - Current
Emergency Room Technician
HonorHealth
01.2021 - 01.2022
Server/Bartender
BJ's Brewhouse Restaurant
08.2018 - 03.2020
Associate Degree in Nursing -
Minnesota State Community And Technical College
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