Olivia S. Ackerman
Summary
Service-oriented, resourceful and compassionate Medical Assistant with 2+ years of experience in providing high-quality patient care in fast-paced medical settings. Skilled in conducting patient assessments and performing various clinical procedures. Adept in medical office management tasks, including scheduling appointments, maintaining patient records, and effective utilization of EHR software. Strong communication and interpersonal skills with a track record of building positive relationships with patients, colleagues and healthcare providers. Eager to contribute my clinical expertise and commitment to patient well-being to a dynamic healthcare team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
OR Patient Care Technician
Orthopedic Associates, Poughkeepsie NY
07.2024 - Current
- Sanitize, restock, and organize exam bays and medical equipment.
- Assist physicians with Iovera nerve blocking procedures.
- Ambulate patients post-operatively.
Special Projects
True Citrus
07.2023 - 07.2024
- Accurately employ computer applications such as Google Sheets and Google Slides to ensure timely completion and success of special projects, including content review of webpages and data management.
Medical Assistant
Premier Medical Group
03.2022 - 06.2023
- Interview patients to obtain thorough medical history, obtain vitals and assist MDs with exams.
- Perform point-of-care testing such as bladder scans and collecting specimens.
- Support patients by creating a comfortable, positive patient experience and environment.
- Assist Spanish speaking patients as needed.
- Record patient medical history, vital signs and other pertinent information accurately in electronic health records system.
- Prepare trays for in-office clean procedures. Arrange exam rooms and ensure they are stocked with supplies and equipment for patient appointments.
Emergency Department Admitting Clerk
St. Luke's Hospital
09.2021 - 12.2021
- Work with clinical staff to efficiently assist with clerical issues, medical records and patient information in a timely, professional manner. Provide excellent customer service to patients and staff in a hectic environment.
- Assist patients, in English and Spanish, with completing forms and provide clear explanations of procedures and expectations during the admitting process.
- Maintain updated knowledge of insurance regulations and hospital policies to facilitate timely and compliant patient admissions and billing processes.
- Collaborate with Funeral Directors to arrange the release of deceased patients and ensure accurate filing of documentation.
Education
Bachelor of Science - Biology
Marist College
Poughkeepsie, NY05.2020
Skills
- Excellent written and oral communication skills
- Detailed oriented
- Develops positive workplace relationships
- Skillfully troubleshoot problems if they arise
- Effective time management and ability to prioritize tasks
- Proficiency in Spanish
Certification
- Basic Life Support certified.
Timeline
OR Patient Care Technician
Orthopedic Associates, Poughkeepsie NY
07.2024 - Current
Special Projects
True Citrus
07.2023 - 07.2024
Medical Assistant
Premier Medical Group
03.2022 - 06.2023
Emergency Department Admitting Clerk
St. Luke's Hospital
09.2021 - 12.2021
Bachelor of Science - Biology
Marist College
Similar Profiles
Damien C. PowellDamien C. Powell
Budget Analyst at City of Poughkeepsie, NYBudget Analyst at City of Poughkeepsie, NY
Marcquis BatemanMarcquis Bateman
X Ray Tech at Orthopedic Associates Of Southwest OhioX Ray Tech at Orthopedic Associates Of Southwest Ohio
Ethan FeldmanEthan Feldman
Medical Assistant at Peninsula Orthopedic AssociatesMedical Assistant at Peninsula Orthopedic Associates
Isabel MartinezIsabel Martinez
OR Patient Care Technician at Phoenix Children's HospitalOR Patient Care Technician at Phoenix Children's Hospital
MIKYLA N. METZMIKYLA N. METZ
OR Patient Care Technician at AHN Wexford HospitalOR Patient Care Technician at AHN Wexford Hospital