Proud military spouse and results-driven professional with a Bachelor's degree in Finance and over 5 years of experience across sales and customer service. Proven ability to apply financial analysis, strategic thinking, and relationship management to achieve business growth. Skilled in understanding client needs, delivering tailored solutions, and fostering loyalty. Seeking to leverage my financial knowledge, analytical skills, and customer-focused approach to contribute to a finance role that drives business success and delivers impactful results.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Sumomaya
Scottsdale, AZ
07.2023 - 01.2025
Drove an increase in sales by recommending products and optimizing service strategies, directly impacting overall revenue growth.
Utilized Microsoft Excel to track and report daily sales and inventory, improving financial accuracy and optimizing resource allocation for more cost-effective operations.
Built strong customer relationships, fostering repeat business and ensuring customer loyalty, directly contributing to sustained revenue generation and long-term profitability.
Server/Bartender
RA Sushi
Phoenix, AZ
11.2021 - 08.2023
Led a team to implement process improvements that reduced inefficiencies, enhancing operational performance and profitability.
Collaborated with management to identify cost-saving opportunities, directly improving profitability, and aligning with overall financial goals.
Trained and mentored new staff, improving team performance and aligning efforts with organizational objectives to drive business success.
Sales Representative
One Stop Nutrition
Tempe/Gilbert, AZ
06.2020 - 07.2021
Increased revenue by 10% by leveraging financial insights to recommend tailored products and services that aligned with customer needs, optimizing purchasing decisions.
Provided financial guidance to customers, optimizing their purchasing decisions, and increasing overall sales while enhancing customer satisfaction.
Mentored new employees, improving operational efficiency and team performance, contributing to a more streamlined and productive environment.
Cashier/Server
T.C. Eggington's
Mesa, AZ
06.2019 - 08.2021
Delivered outstanding customer service while tracking sales and optimizing transaction processes to improve efficiency.
Enhanced customer retention by building rapport and offering personalized service tailored to individual preferences.
Education
Bachelor of Science - Finance
W. P. Carey School of Business, Arizona State University
Marketplace Marketing Simulation, 01/23 - 03/23, Developed and applied customer-focused decision-making skills, applying financial analysis and customer insights to drive strategic decisions in a simulated market., Led a solo team, creating a brand identity, formulating and executing marketing strategies, and continuously refining tactics based on data-driven insights to maximize brand visibility and customer engagement., Achieved 1st place out of 20 participants in a competitive simulation, outperforming peers through effective leadership, strategic thinking, and adaptability in rapidly changing market conditions., Utilized real-time analytics to drive key decisions, resulting in a 25% increase in market share and a 15% improvement in customer satisfaction ratings within the simulation, showcasing the ability to turn data insights into actionable strategies.
Skills And Technologies
Financial Analysis and Reporting: Strong knowledge of financial statements, performance metrics, and market trends; experienced in financial modeling and forecasting.
Technical Proficiency: G Suite, Microsoft Office Suite, Data Analysis, Financial Modeling.
Sales & Relationship Management: Skilled in driving customer engagement, fostering long-term relationships, and aligning customer needs with business goals.
Problem-Solving and Decision-Making: Identifying inefficiencies, analyzing risks, and proposing actionable solutions to optimize operations and profitability.
Communication and Teamwork: Excellent verbal and written communication skills; capable of collaborating across departments and interacting with clients to ensure satisfaction and retention.
Timeline
Server/Bartender
Sumomaya
07.2023 - 01.2025
Server/Bartender
RA Sushi
11.2021 - 08.2023
Sales Representative
One Stop Nutrition
06.2020 - 07.2021
Cashier/Server
T.C. Eggington's
06.2019 - 08.2021
Bachelor of Science - Finance
W. P. Carey School of Business, Arizona State University
Instructor Auto Body and Automotive at San Diego College of Continuing, EducationInstructor Auto Body and Automotive at San Diego College of Continuing, Education