Olivia Aiello
Elmwood Park,United States
Summary
Hardworking and caring professional with experience providing support to elderly individuals and working in customer service. Good at communicating with others, multitasking, and creating a positive experience for customers and guests. Reliable, adaptable, and always willing to learn and help wherever needed.
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Admissions/Concessions
Village of Elmwood Park
Elmwood Park, ILLINOIS
08.2025 - 08.2025
- Greeted guests at pool entrance and processed admissions, ensuring smooth transactions for cash and card payments
- Handled cash and card transactions at admissions and concessions and maintained accurate records for both admissions and concessions sales
- Delivered friendly and professional customer service by answering visitor questions and clearly explaining pool rules
- Operated concession stand, preparing and serving snacks and drinks to enhance guest experience
- Assisted in keeping pool area clean and organized for guest safety a clean, organized, and safe environment for all guests
Certified Nursing Assistant
Technology Center of DuPage
Addison, United States
12.2022 - 03.2023
- Volunteered as CNA in various nursing homes, providing support to patients.
- Supported elderly residents with eating, personal care, bathing, and recreational activities to enhance their quality of life.
- Helped the elderly with eating, changing, bathing, and activities.
- Collected information about special dietary requirements and documented intake.
- Facilitated daily living activities, including personal hygiene, feeding, and ambulation, to promote independence and well-being.
Camp Counselor
Elmwood Park Parks & Recreation Department
Elmwood Park, United States
06.2022 - 08.2022
- Oversaw camper activities in order to address behavioral issues while also encouraging fun, safety, and inclusivity.
- Oversaw pre-planned field trips and adhered to established safety guidelines to reduce the risk of accidents and injuries among campers.
- Guided campers through various activities to ensure safe engagement.
- Contacted [Job title] to report campers who were not following safety procedures.
Education
High School - nursing aide course
Elmwood Park High School
Elmwood Park, IL 08.2019 - 01.2023
Skills
- Customer service
- Cash handling
- First Aid and CPR
- Preparing meals
- Feeding assistance
- Child Supervision
- Child development
- Scheduling appointments
- Behavior documentation
- Grooming assistance
- Enthusiastic presence
- Positive demeanor
Certifications
- Food handlers certification
Timeline
Admissions/Concessions
Village of Elmwood Park
08.2025 - 08.2025
Certified Nursing Assistant
Technology Center of DuPage
12.2022 - 03.2023
Camp Counselor
Elmwood Park Parks & Recreation Department
06.2022 - 08.2022
High School - nursing aide course
Elmwood Park High School
08.2019 - 01.2023