OLIVIA ALCANTAR
San Bernardino,CA
Summary
Savvy Produce Clerk with 5 to 6 years supporting consistent departmental performance through careful oversight. Known for maintaining fresh, diverse selections of healthy and attractive products. Dedicated to directly interacting with customers to discover and correct inventory weaknesses. Organized and hardworking stock professional with 5 to 6 years of experience in low temperature commercial refrigeration settings. Effortlessly prepare merchandise for the sales floor and reset spaces for new promotions. Experienced in locating merchandise and helping customers with any need. Punctual and responsible team member motivated to support sales by efficiently restocking the available space with new items. Trained in serving customers, backing up cashiers and inspecting incoming shipments. Able to work quickly and independently in fast-paced environments. Hardworking team member focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
11
11
years of professional experience
Work History
Front End Cashier
Sam's Club
10.2023 - 10.2024
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Approached every question or concern with calm and level-headed approach.
- Helped customers complete purchases, locate items, and join reward programs.
- Conducted price checks for customers to expedite checkout process.
- Promoted special offers or loyalty programs to increase sales revenue and encourage repeat business from customers.
Produce Team Member
Smart & Final
02.2019 - 03.2021
- Practiced proper sanitation procedures to protect customers and staff and minimize spoilage
- Used friendly and knowledgeable approach to help customers with diverse needs
- Helped in-person and telephone customers with produce questions
- Reviewed product for freshness and rotated items with FIFO procedures to avoid losses
- Learned regular customers' names and preferences to build brand loyalty
- Assisted with managing produce storage, including processing deliveries and scanning product into system
- Worked with co-workers to keep produce section well-stocked, organized, and attractive for customers
- Restocked and attractively merchandised products in anticipation of customer demand
- Completed regular checks of floor and storage merchandise to identify optimal items for replenishment and reordering
- Itemized and total customer merchandise selection at checkout counter and processed related payments
- Helped customers move heavy items and packages to vehicles
- Connected with customers to assist with questions, locate merchandise and carry heavy purchases to the customer's car
- Backed up front lines by running register during busy store periods
- Palletized boxes of merchandise to make it easier to restock large sections of merchandise
- Reviewed shipments to verify the correct type and quantity of incoming items
- Cleaned display cases, shelves, and aisles regularly to keep store professional and customer-ready
- Rotated stock to move the oldest items first, minimizing product waste
- Unpacked, tagged and stocked merchandise for sale on the main floor
Team Member
Target
10.2015 - 02.2018
- Restocked supplies at work stations to help team members meet demands
- Maintained good working relationship with co-workers and management
- Made sure to complete my tasks and clean up my area before shift end
- Cleaned aisles, removed trash, and baled cardboard to assist with housekeeping requirements
Vegetable Trimmer
Citi staff solutions inc.
03.2014 - 12.2014
- Completed assigned tasks with little or no supervision
- Kept work area organized and clutter-free
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Carried out high-quality work with little oversight
- Developed greater understanding of the type of work I was doing
- Followed established guidelines and procedures
- Reviewed activities regularly to identify opportunities for improvement
- Maintained good working relationship with co-workers and management
- Accepted accountability for product production and quality control completion
- Completed required paperwork by deadline
- Made sure to complete all task before shift end
Education
Completed 3 years of high school -
Sierra High School
San Bernsrdino, CaliforniaSkills
- Stock rotation
- Produce section organization
- Merchandising
- Shipment processing
- Customer relations
- Product restocking
- Cleaning and sanitation
- Restock shelves
- Update signs
- Build displays
- Serve customers
- Rotate stock
- Cash register systems
- Cash handling expertise
- Purchase assistance
- Payment posting
- Credit and cash transactions
- Price Checking
Languages
Spanish
Native or Bilingual
Timeline
Front End Cashier
Sam's Club
10.2023 - 10.2024
Produce Team Member
Smart & Final
02.2019 - 03.2021
Team Member
Target
10.2015 - 02.2018
Vegetable Trimmer
Citi staff solutions inc.
03.2014 - 12.2014
Completed 3 years of high school -
Sierra High School
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