Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Alderman

Summerfield

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

6
6
years of professional experience

Work History

Cashier Team Lead

Summerfield Sales LLC
Belleview
03.2023 - Current
  • Summerfield Sales is a small business where I work as the storefront lead. Many tasks include handling customer transactions, loading feed and hay, keeping track of inventory, as well as putting orders in from suppliers.
  • I also handle U-Haul customers, as we are a U-Haul dealer. This includes making reservations and carrying the reservations out.
  • Throughout my time here, I have trained new cashiers on the proper use of registers and store policies.
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.

Assistant Manager

Tropical Smoothie
Ocala
08.2022 - 03.2023
  • At Tropical Smoothie, I worked as an assistant manager. Many of my tasks included scheduling employees to ensure that every shift had the appropriate number of employees.
  • Kept track of inventory in order to be able to place weekly orders from our suppliers.
  • Kept stock rooms and freezers up to date for food safety codes.
  • Managed a team of employees, and was able to resolve disputes and issues as needed.
  • Checked all employees' hours to ensure payroll could be completed correctly.
  • Ensured that all employees were completing training as required by the company.
  • Handled customer transactions, worked on the food and smoothie line.

Cashier Team Lead

Summerfield Sales LLC
Belleview
01.2022 - 08.2022

Hostess

Cracker Barrell
Ocala
08.2020 - 12.2021
  • As a hostess, I greeted customers and provided them with menus.
  • Maintained a clean and organized dining area.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Assisted servers in bussing tables when needed during busy periods.

Cashier

Zaxbys
Ocala
03.2019 - 08.2020
  • As a cashier, I issued receipts, refunds, credits, or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated the cash register efficiently and accurately, processed payments by cash, credit card, gift card, or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Belleview High School
Belleview
06-2022

Some College (No Degree) - Agribusiness

College of Central Florida
Ocala, FL

Skills

  • Cash handling
  • Inventory management
  • Customer service
  • Food safety
  • Conflict resolution
  • Payroll administration
  • Performance monitoring
  • Cashier training
  • Heavy lifting
  • Organizational skills
  • New hire training
  • Scheduling management

Timeline

Cashier Team Lead

Summerfield Sales LLC
03.2023 - Current

Assistant Manager

Tropical Smoothie
08.2022 - 03.2023

Cashier Team Lead

Summerfield Sales LLC
01.2022 - 08.2022

Hostess

Cracker Barrell
08.2020 - 12.2021

Cashier

Zaxbys
03.2019 - 08.2020

High School Diploma -

Belleview High School

Some College (No Degree) - Agribusiness

College of Central Florida

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