Olivia Alexander

Evaluate calls to differentiate between emergency and non-emergency situations.
Extracte crucial information from callers for prompt assistance.
Respond swiftly, making informed decisions based on caller needs.
Record relevant details accurately in the

Computer Aided Dispatch System (CADS).
Acquire necessary information to efficiently route calls for help.
Display exceptional calmness and professionalism during high-stress situations.

Coordinated with various departments to enhance overall productivity across operations.

Assisted business operations manager in planning and organizing essential operational functions.

Optimized processes to improve efficiency and effectiveness of business operations.

Oversaw operations team, ensuring alignment with organizational goals.

Ensured accurate supply ordering to maintain operational flow.

Supervised maintenance and replacement of critical operational equipment.

Provided actionable recommendations for performance improvements across multiple areas.