Olivia Angello
Marlton,NJ
Summary
I am a professional texture specialist with a strong track record in delivering exceptional client services and results. Skilled in advanced cutting techniques, color treatments, and styling, with the keen ability to adapt to client preferences and current trends. I am known for fostering team collaboration and maintaining high standards, consistently meeting client needs and business goals, reliable, flexible, and ready to thrive in dynamic salon environment. My goal in my career is to educate not only my clients but other professionals around me in all things texture and color.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Hairdresser/ Master Curl Specialist
Curl Haven Studio
Marlton, NJ
11.2023 - Current
- Led team in delivering high-quality hair services, enhancing client satisfaction and retention.
- Mentored junior stylists, fostering skill development and promoting best practices in haircare techniques.
- Analyzed client feedback to refine service offerings, driving improvements in salon performance.
- Trained staff on advanced coloring methods, ensuring consistent application and exceptional results.
- Collaborated with management to develop seasonal promotional campaigns, boosting salon visibility and attracting new clientele.
- Maintained inventory of salon products, ensuring availability of essential tools for stylist operations and customer needs.
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Increased salon revenue through upselling additional services and retail product sales.
- Attended industry conferences and workshops to stay current on the latest trends, techniques, and products in hairstyling.
- Evaluated and adjusted client treatments based on their unique hair type, texture, and condition, ensuring optimal results and satisfaction.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Salon Assistant/ Assistant Manager
91 South Salon & Spa
Berlin, NJ
07.2021 - 02.2023
- Assisted stylists in preparing clients for services, ensuring a welcoming atmosphere.
- Maintained cleanliness and organization of salon tools and workstations to enhance operational efficiency.
- Managed appointment scheduling and client inquiries through salon management software to streamline operations.
- Supported inventory management by tracking product levels and assisting in stock replenishment.
- Trained new staff on salon policies, procedures, and customer service standards to foster a cohesive team environment.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
- Demonstrated professionalism with every interaction, creating a welcoming environment that encouraged repeat business from satisfied clients.
- Processed payments, entering sales in register for prompt customer service.
- Answered telephone calls to provide information and schedule new appointments.
- Prepared and mixed color formulas for clients' hair.
- Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.
Education
Cosmetology License - Cosmetology
Shore Beauty School
Egg Harbor Township, NJ12-2020
Skills
- Goal setting and achievement
- Client relationship building
- Professionalism and ethics
- In-depth consultations
- Customized hair solutions
- Advanced haircutting techniques
- Continuing education
- Texture services mastery
- Balayage and highlighting techniques
- Vivid color application and maintenance
- Social skills
- Workspace organization
- Clear communication
- Customer consultation
- Relationship building and management
Certification
- Level II Rëzo Curly Cut Certification
- Danger Jones Certified Expert
- K18 Pro Certification
- Brazilian Blowout Certification
Timeline
Senior Hairdresser/ Master Curl Specialist
Curl Haven Studio
11.2023 - Current
Salon Assistant/ Assistant Manager
91 South Salon & Spa
07.2021 - 02.2023
Cosmetology License - Cosmetology
Shore Beauty School