Olivia Angus
Aydlett,NC
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
13
13
years of professional experience
Work History
Store Manager
Beach Mart inc
Nags Head, NC
04.2011 - 06.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Assessed operational efficiency of the store's departments.
- Managed daily banking activities such as deposits and withdrawals.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
High School Diploma -
J.P. Knapp Early College Highschool
Currituck, NC06-2012
Skills
- Operations Management
- Customer Service Management
- POS Systems
- Store operations oversight
- Team Development
- Store Merchandising
- Employee Training
- Supply Ordering
- Retail Inventory Management
- Shift Scheduling
- Retail Merchandise Quality Standards
- Bank and Safe Deposits
- Staff Management
- Problem-Solving
- Cash Management
- Store opening and closing procedures
- Order Management
- Employee supervision and motivation
- Opening and closing procedures
- Friendly and Positive
- Multitasking and Organization
Timeline
Store Manager
Beach Mart inc
04.2011 - 06.2024
High School Diploma -
J.P. Knapp Early College Highschool
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