Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Armentor

Olivia Armentor

Lake Charles,LA

Summary

Dependable and innovative problem-solver with collaborative approach. Demonstrated ability to analyze complex data and streamline processes. Possesses solid foundation in chemical engineering principles and skills in laboratory techniques and data analysis. Aiming to contribute to impactful projects and drive advancements in chemical processes.


Overview

2
2
years of professional experience

Work History

Restaurant Waiter

Wasabi Sushi
04.2024 - 08.2025
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Customer Service Cashier

Great Harvest Bread Co.
12.2024 - 03.2025
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Customer Service Cashier

Sweet Frog Frozen Yogurt
03.2023 - 09.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Education

Master of Science - Chemical Engineering

Louisiana State University
Baton Rouge, LA
05-2028

High School Diploma -

Alfred M. Barbe Highschool
Lake Charles, LA
05-2025

Skills

  • Thermodynamics
  • Safety procedures
  • Mass and energy balances
  • Chemical processes
  • Multitasking
  • Problem-solving abilities
  • Attention to detail
  • Excellent communication
  • Reliability
  • Organizational skills
  • Active listening

Timeline

Customer Service Cashier

Great Harvest Bread Co.
12.2024 - 03.2025

Restaurant Waiter

Wasabi Sushi
04.2024 - 08.2025

Customer Service Cashier

Sweet Frog Frozen Yogurt
03.2023 - 09.2023

Master of Science - Chemical Engineering

Louisiana State University

High School Diploma -

Alfred M. Barbe Highschool

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