Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Olivia Artman

Cary,IL

Summary

Dedicated and persistent first-year nursing student with a 3.7 GPA in nursing and Spanish minor. Extensive leadership experience in numerous executive-board positions at Carthage College. In addition to seeking a bachelor's degree in nursing, plans to attend law school to specialize in medical malpractice.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Student Liaison

Carthage College
10.2024 - Current
  • Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
  • Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Provided administrative support to ensure smooth office operations.
  • Assisted in technology troubleshooting for students and faculty, enhancing learning experience.

Certified Nursing Assistant

Valley Hi Nursing Home
07.2023 - Current
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Transported patients to treatment units, using wheelchair or stretcher.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Observed patients for any changes in their physical or mental condition.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Administered medications as directed by registered nurse or physician.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Participated in educational programs related to nursing assistant skills development.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Restaurant Team Leader

Tracks Bar and Grill
07.2021 - 01.2024
  • Resolved customer complaints in a professional manner while maintaining company standards of quality service.
  • Coordinated weekly staff scheduling to ensure adequate coverage during peak business hours.
  • Developed training materials and conducted ongoing training sessions for new hires and existing employees.
  • Monitored team performance, identified areas for improvement and implemented corrective action plans as needed.
  • Organized special events such as wine tastings, private parties or other promotional activities within the restaurant.
  • Managed employee relations issues such as conflict resolution or disciplinary actions.
  • Established effective communication channels between front-of-house staff and back-of-house teams.
  • Managed opening and closing duties to facilitate restaurant operations.
  • Provided exceptional service to high volume of daily customers.

Team Leader

Cary Dairy Ice Cream Cafe
07.2022 - 08.2023
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Conducted regular performance reviews to assess individual team member progress.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Ensured compliance with all safety regulations in the workplace.
  • Implemented changes in response to changing business needs or customer demands.

Concession Stand Supervisor

Cary-Grove Youth Baseball and Softball
07.2021 - 08.2023
  • Ensured that the concession stand was adequately stocked with food and beverages.
  • Supervised a team of up to 10 staff members in the daily operations of the concession stand.
  • Monitored cash flow, reconciled sales receipts and prepared bank deposits on a daily basis.
  • Provided customer service and resolved complaints promptly and professionally.
  • Maintained cleanliness and sanitation standards in accordance with health department regulations.
  • Developed creative promotions to increase sales revenue.
  • Trained new employees in proper operating procedures and policies.
  • Conducted weekly inventory audits to ensure accuracy of product levels.
  • Performed opening and closing duties such as counting money, stocking shelves.
  • Identified opportunities for process improvements within the concession stand operations.

Education

High School Diploma -

Cary Grove Highschool
Cary, IL
05-2024

Certification - Healthcare

McHenry County College
Crystal Lake, IL
05-2023

Skills

  • Vice President of Catholic Club
  • Treasurer of Carthage Association of Nursing Students
  • At-large representative for Nursing Student Council
  • Mock trial team captain

Accomplishments

    Cary-Grove Champion award winner 2024

    Master of Ceremony for graduation 2024

    Recipient of Booster Club scholarship

    Recipient of Cary Firefighter's Association scholarship

    Best Attorney Award in Law & America class

    Chief Justice for YMCA Youth and Government Program

    Saper Law Immersion Program Scholarship recipient

    Carthage College's Dean's List 2025

Certification

  • CNA - Certified Nursing Assistant

Timeline

Student Liaison

Carthage College
10.2024 - Current

Certified Nursing Assistant

Valley Hi Nursing Home
07.2023 - Current

Team Leader

Cary Dairy Ice Cream Cafe
07.2022 - 08.2023

Restaurant Team Leader

Tracks Bar and Grill
07.2021 - 01.2024

Concession Stand Supervisor

Cary-Grove Youth Baseball and Softball
07.2021 - 08.2023

High School Diploma -

Cary Grove Highschool

Certification - Healthcare

McHenry County College

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Olivia Artman