Summary
Overview
Work History
Education
Skills
Websites
Awards
Work Preference
Timeline
Generic

Olivia Astbury

Peoria Heights,United States

Summary

Hi, I'm Olivia!

I am a former Behavioral Technician turned restaurant Shift-Lead Server. Ah, yes the pipeline I was meant to go down from the beginning. Coming from two parents who were a part of the restaurant industry my whole life, I had to see what it was all about!

Now don't get me wrong, I have loved being a waitress. I've enjoyed building relationships with my regular customers, forming a true collaborative team with my co-workers, and ensuring that anyone who walks through the door will leave having had a positive experience. However, as I approach my third year of being a server, I realize that I crave the stability of a more "traditional" job. I want to play a role in a company where I can grow.

I am particularly drawn towards Secretarial/Administrative Assistant work, more specifically within the legal field, as I feel that my skills and professionalism from my time as both a Behavioral Technician and a Shift-Lead Server would transfer well into a more clerical setting.

I understand that I may not have as much experience in related fields as other candidates, but I assure you, my time as a server has qualified me with some of the most valuable skills an employee can have. I am able to remain composed, professional, and positive in stressful situations. I can quickly adapt and excel in fast-paced environments. I possess top-notch communication, customer service, organizational and time management skills. And of course, I thrive in a team-centered environment, but I also know how to hold my own weight and stay on task.

Overview

5
5
years of professional experience

Work History

Restaurant Shift Lead Server

Childers Eatery
06.2022 - Current
  • Lead a coordination of efforts with all front-of-house staff in order to maintain a positive group dynamic
  • Consistently provide top-notch customer service in a timely manner
  • Constantly utilize multi-tasking and time management skills to ensure business is operating smoothly
  • Promptly identify and resolve any issues regarding coworkers or customer complaints
  • Accurately handling cash, managing inventory, and securing end-of-day deposits

Behavioral Health Technician

GORBOLD BEHAVIORAL CONSULTING, INC
05.2020 - 08.2022
  • Implement behavioral reduction and skill acquisition treatment plans
  • Record and collect data on patients' progress on various Applied Behavioral Analysis programming
  • Analyze data on client's behavior to track progress and make adjustments regarding certain approaches
  • Assist patients with daily living skills
  • Communicate effectively with caregivers and supervisors
  • Received special recognition from Chief Operating Officer for outstanding attendance

Education

Associate of Arts - Psychology

Illinois Central College
East Peoria, IL
05.2022

Court Reporting/Court Reporter -

StenoFastrack

Skills

  • Attention to Detail
  • Collaboration
  • Adaptability
  • Customer Service
  • Organizational Skills
  • Time Management
  • Communication
  • Critical Thinking
  • Multi-tasking

Awards

  • President's List Honor (Illinois Central College)
  • Two-time recipient of the Margaret Bach Bahnfleth Illinois Central College Educational Foundation Scholarship

Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Timeline

Restaurant Shift Lead Server

Childers Eatery
06.2022 - Current

Behavioral Health Technician

GORBOLD BEHAVIORAL CONSULTING, INC
05.2020 - 08.2022

Associate of Arts - Psychology

Illinois Central College

Court Reporting/Court Reporter -

StenoFastrack
Olivia Astbury