Olivia Balmer
New Albany,IN
Summary
Elevated to management positions in two consecutive careers, reflecting strong performance and adaptability.
Overview
12
12
years of professional experience
Work History
Server Manager
Señor Iguanas Sellersburg
09.2024 - Current
- Assist general manager with the day-to-day running of the restaurant
- Coordinate server schedule
- Operate restaurant’s Instagram account
Bartender and Server
El Catrin Mexican Kitchen/ Senor Iguanas Sellersburg
09.2020 - Current
- Welcome and assist customers through their dining experience, as well as help create new menu items and food and drink specials.
Studio Manager
9Round Kickbox Fitness
07.2020 - 03.2024
- Since my promotion, I worked one on one with members through potential issues, maintaining membership retention, and gathering new prospects to join the 9Round nation.
- I make sure prospects and members fall in love with and want to stay in our environment.
- I make sure all of our trainers best represent us and the 9Round brand.
- I come up with new challenges and opportunities for our members and trainers to get better physically and mentally.
- I represent the studio and lead sample workouts at different events.
- I also run our social media accounts (Instagram and Facebook).
Trainer
9Round Kickbox Fitness
08.2019 - 03.2024
- As a trainer, I greet and join customers in on our 30 minute circuit workout, explaining to each member the exercise for the station every 3 minutes.
- I also push correct form and encourage members to work hard and get stronger throughout the workout.
- This position also includes cleaning the entirety of the gym and sanitizing as each member completes the circuit to keep members feeling safe in the club.
Server
Social Cantina
09.2018 - 08.2019
- Addressed customer wants and needs in order to accommodate their perfect dining experience.
Dietary Aid
Southern Indiana Rehab Hospital
12.2016 - 06.2017
- Reviewed patient dietary needs and helped prepare meals according to their special diets.
- Served food to patients rooms or in the cafeteria, cleaned and organized dishes and stocked supplies.
Sales Associate
Bub's Burgers and Ice Cream
10.2015 - 08.2016
- Welcomed and related with customers, suggested food and drink items, delivered orders, and completed payments.
Sales Associate
Sub Zero Ice Cream and Yogurt
03.2014 - 01.2015
- Greeted customers, explained the unique Sub Zero ice cream making process, fresh freezed ice cream with liquid nitrogen, and cashed out customers.
Education
Bachelor of Science - Kinesiology, Exercise Science
Indiana University Bloomington, School of Public Health
Bloomington12.2019
Bachelor of Science - Health and Rehabilitation Sciences
Indiana University-Purdue University Indianapolis
IndianapolisSkills
Self-motivated and passionate about helping others
Ability to relate and have meaningful conversations with customers and clients
Enthusiastic about learning new things
Languages
Spanish
Limited Working
Timeline
Server Manager
Señor Iguanas Sellersburg
09.2024 - Current
Bartender and Server
El Catrin Mexican Kitchen/ Senor Iguanas Sellersburg
09.2020 - Current
Studio Manager
9Round Kickbox Fitness
07.2020 - 03.2024
Trainer
9Round Kickbox Fitness
08.2019 - 03.2024
Server
Social Cantina
09.2018 - 08.2019
Dietary Aid
Southern Indiana Rehab Hospital
12.2016 - 06.2017
Sales Associate
Bub's Burgers and Ice Cream
10.2015 - 08.2016
Sales Associate
Sub Zero Ice Cream and Yogurt
03.2014 - 01.2015
Bachelor of Science - Kinesiology, Exercise Science
Indiana University Bloomington, School of Public Health
Bachelor of Science - Health and Rehabilitation Sciences
Indiana University-Purdue University Indianapolis