Olivia Barnes
Summary
Dynamic sales associate with proven expertise at Vape Republic, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and cash handling. Adept at analyzing sales trends to optimize inventory, fostering loyalty, and achieving sales targets consistently. Committed to delivering exceptional experiences and building lasting relationships.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level pet grooming position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Vape Republic
06.2023 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Maintained knowledge of current promotions and sales to inform customer decisions.
- Collaborated with team members to achieve store sales targets consistently.
- Trained new associates on product knowledge and operational procedures effectively.
- Implemented visual merchandising strategies to improve product visibility and appeal.
- Resolved customer inquiries and complaints promptly, fostering loyalty and retention.
- Analyzed sales trends to recommend stock adjustments for optimal inventory management.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Collaborated with team members to achieve monthly sales targets.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
Dog Sitting
Private Residence
02.2020 - Current
- Supervised daily care routines for dogs, ensuring safety and well-being.
- Administered medications and special diets as needed, following specific owner instructions.
- Developed and maintained positive relationships with pet owners, enhancing customer satisfaction.
- Managed scheduling of walks and play sessions to optimize time and resources efficiently.
- Monitored behavioral changes in pets, communicating concerns to owners proactively.
- Implemented structured feeding schedules that improved pet health and consistency in routines.
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
- Kept accurate records of each dog''s needs, preferences, medical information, feeding schedules, and any special instructions provided by clients.
- Assisted with grooming tasks such as brushing fur, trimming nails, and bathing when needed.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Trained animals in behavioral compliance or other special routines or commands.
Certified Nursing Assistant
New Beginnings Home Care
05.2022 - 06.2024
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and documented health changes for care team review.
- Provided compassionate support to patients, enhancing emotional well-being.
- Collaborated with nursing staff to implement patient care plans effectively.
- Maintained cleanliness of patient areas, adhering to infection control standards.
- Communicated patient needs promptly to the healthcare team for timely interventions.
- Supported mobility assistance for patients, promoting independence and dignity.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Babysitter
Private Residence
01.2021 - 08.2021
- Supervised children in safe, engaging environments, ensuring well-being and developmental support.
- Developed and implemented creative activities tailored to individual needs and interests of children.
- Communicated effectively with parents regarding children's progress, behavior, and daily routines.
- Managed multiple children simultaneously, demonstrating strong organizational and multitasking skills.
- Maintained cleanliness and orderliness of play areas to promote a healthy space for children.
- Established trusting relationships with families through consistent communication and reliability in care.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Administered medications by following strict instructions from parents.
- Improved children's bedtime routines with consistent schedules and calming activities.
- Enhanced children's social skills by organizing group activities.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Responded to inquiries from parents and guardians.
- Documented children's growth and development.
Education
No Degree - Certified Nursing Assistant
South Eastern Community College
Whiteville, NCNo Degree - Pet Grooming
Penn Foster
Online11-2025
High School Diploma -
South Columbus High School
Tabor City, NC05-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Money handling
- Cash handling
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Client service
- Conflict resolution
- Store opening and closing
- Product sales
- Customer needs assessment
- POS system operation
- Meeting deadlines
- Complex Problem-solving
- Upselling
- Professional demeanor
- Cleaning techniques
- Adapt to diverse groups
- Guest relations
- Inventory control
- Negotiation tactics
- Excellent communication skills
Accomplishments
- Brought in new customers.
- Increased productivity by implementing several process improvements.
- Resolved product issue through consumer testing.
- Increased productivity by implementing several process improvements.
- Exceeded monthly quota multiple times.
- Achieved better teamwork through effectively helping with each and every employee understanding everyone better.
- Received more referrals to gain more experience on grooming pets.
- Working more efficient when grooming pets
- Gaining more confidence with grooming and handling pets.
Timeline
Sales Associate
Vape Republic
06.2023 - Current
Certified Nursing Assistant
New Beginnings Home Care
05.2022 - 06.2024
Babysitter
Private Residence
01.2021 - 08.2021
Dog Sitting
Private Residence
02.2020 - Current
No Degree - Certified Nursing Assistant
South Eastern Community College
No Degree - Pet Grooming
Penn Foster
High School Diploma -
South Columbus High School
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