Summary
Work History
Education
Skills
Accomplishments
Timeline

Olivia Bettison

Huber Heights,OH

Summary

Proven customer service expert from Lowe's, adept in cash handling and fostering positive customer relations. Excelled in mentoring new staff, enhancing team performance, and ensuring transaction accuracy. Demonstrated reliability, adaptability, and a commitment to excellence, significantly contributing to a customer-centric shopping environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Work History

Cashier

Lowe's
05.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times. (trained in the paint desk and also the customer service desk)

Education

High School Diploma -

Bowling Green State University, Bowling Green, OH
04.2027

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Customer Relations
  • Cash Register Operation
  • Order Taking
  • Professionalism and Courtesy
  • Basic Math Competence
  • Cash register systems
  • Payment Processing
  • Product restocking
  • Product Knowledge
  • Issue Resolution
  • Payment Collection
  • ID Verification
  • Returns processing
  • Honest and Dependable
  • Reliable and Responsible
  • Active Listening
  • Team Collaboration
  • Adaptable and Flexible
  • Creative Thinking
  • Relationship Building
  • Training and mentoring

Accomplishments

In high school, I played volleyball for 3 years, and in my sophomore year, I was voted team captain.

Timeline

Cashier - Lowe's
05.2024 - Current
Bowling Green State University - High School Diploma,

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Olivia Bettison