Olivia Billitteri
Staten Island,NY
Summary
Compassionate Mental Health Counselor with expertise in individual and group therapy. Proficient in cognitive behavioral therapy and crisis intervention. Recognized for building strong client relationships and enhancing team collaboration. Successfully facilitated improved mental wellness and coping strategies for diverse clients.
Overview
11
11
years of professional experience
Work History
Mental Health Counselor, Limited Permit
RevCore Recovery Center
Brooklyn, NY
06.2024 - Current
- Managed a high-volume outpatient caseload of 30+ clients to ensure consistent, individualized care, resulting in improved client engagement, and treatment adherence.
- Conduct intake assessments, biopsychosocial evaluations, and DSM-5 diagnostic impressions to inform accurate diagnoses, and guide effective treatment planning.
- Provide individual and group therapy to address a broad spectrum of mental health conditions, helping clients build coping strategies, and reduce symptom severity.
- Facilitate mandated sex offense treatment groups and individual sessions to support rehabilitation and reduce recidivism, while maintaining compliance with legal and ethical standards.
- Develop and implement collaborative treatment plans with clients to promote goal alignment and client ownership, leading to measurable progress in therapeutic goals.
- Participate in clinical supervision and case consultations to continuously refine clinical skills and uphold best practices, contributing to a culture of professional growth and high-quality care.
Forest Avenue Medical Billing Assistant
Dr. Scafuri Primary Care and Infectious Disease
Staten Island, NY
01.2017 - Current
- Support the billing department by facilitating interdepartmental communications and mailing monthly payment statements to patients.
- Uphold HIPAA and financial regulations to ensure patient confidentiality.
- Assist the business manager by overseeing patient accounts on a timely basis.
- Manage over 300 payments per week to maintain the organization of client accounts.
Mental Health Counselor Intern
RevCore Recovery Center
Brooklyn, NY
08.2023 - 06.2024
- Provided individual and group counseling for clients with major mental health and psychotic spectrum disorders.
- Performed intake and biopsychosocial evaluations to input new patient data into the IMAServe database.
- Conducted mental status exams at the start of each session to observe current behaviors, including speech, eye contact, and presentation.
Hostess
Genki Sushi
Staten Island, NY
07.2014 - 02.2018
- Answered phones to assist patrons with to-go and delivery orders, and to record reservations.
- Trained new hires by providing education on menu options, phone conversations, and how to accurately perform transactions.
- Communicated order details to kitchen personnel to ensure food allergy and dietary restrictions were monitored.
Education
Master of Arts - Forensic Mental Health Counseling
John Jay College of Criminal Justice, City University of New York
New York, NY05.2024
Bachelor of Arts - Psychology
College of Staten Island, City University of New York
Staten Island, NY01.2021
Skills
- Case management
- Treatment planning and implementation
- Group therapy facilitation
- Individual counseling
- Cognitive behavioral therapy
- Crisis intervention
Professional Development
- The Difficult Patient: Deconstructing Challenging Interactions using Principles of Dynamic Deconstructive Psychotherapy, 2025
- Advances in Cognitive-Behavioral Therapy (CBT) for Addictive Disorders Training, 2025
- Code of Conduct for Custodians of People with Special Needs, 2025
- Cannabis Use Disorder Diagnostic Criteria and Assessment, 2024
- Trauma Informed Care Training, 2024
- Person Centered Care Training, 2024
- Person centered Addiction Treatment Services Training, 2024
- Sensitizing Providers to the Effects of Correctional Incarceration on Treatment and Risk Managements (SPECTRUM) Training, 2024
- Mandated Reporter Training: Identifying and Reporting Child Abuse and Maltreatment, 2024
Timeline
Mental Health Counselor, Limited Permit
RevCore Recovery Center
06.2024 - Current
Mental Health Counselor Intern
RevCore Recovery Center
08.2023 - 06.2024
Forest Avenue Medical Billing Assistant
Dr. Scafuri Primary Care and Infectious Disease
01.2017 - Current
Hostess
Genki Sushi
07.2014 - 02.2018
Master of Arts - Forensic Mental Health Counseling
John Jay College of Criminal Justice, City University of New York
Bachelor of Arts - Psychology
College of Staten Island, City University of New York
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