Olivia Blankemeyer
Paulding,OH
Summary
Organized and dependable candidate, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready for professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
9
9
years of professional experience
Work History
E-Banking Specialist
Premier Bank
07.2022 - Current
- Complete debit card maintenance requests sent by branches, such as travel notices, debit card limit increases, PIN changes, and card status changes.
- Process new card requests: debit cards, ATM cards, and HELOC cards.
- Take necessary steps for debit card compromises.
- Complete daily dispute reports.
- Provide ATM knowledge and assistance.
- Unlock Online Banking profiles, reset passwords, and provide knowledge on Zelle, Bill Pay, and the Mobile App.
- Answer daily calls and emails for all branches.
- Complete reports for daily printed debit cards.
- Give access to CMSe and Card@Once for all new applicable employees.
- Process monthly Card Services reports.
- Provide necessary training to fellow teammates.
- Open tickets with FIS and FINBOA for further research.
Universal Banker
State Bank & Trust Company
09.2019 - 07.2022
- Completed routine teller tasks with high accuracy, including transfers, withdrawals, deposits, and loan payments.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Sold, upsold and cross-sold products to bank clients to achieve revenue targets.
- Helped clients understand and use technical tools, such as mobile applications and Online Banking.
- Satisfied clients by consistently delivering fast and knowledgeable services for diverse banking needs.
- Set up new accounts and services for clients, and explained important restrictions, benefits and requirements of each.
- Completed yearly training to ensure compliance.
- Floated between several branch locations to provide needed coverage.
- Processed daily wires for business clients.
- Assisted with daily ATM balancing.
Assistant Store Manager
Maurices
08.2017 - 09.2019
- Assisted in overall day-to-day operations of the store, including continuous development of effective store associates to achieve desired sales and results.
- Maintained retail store presentation by overseeing merchandise replenishment and keeping up with sale changes.
- Fielded customer complaints, resolved errors with orders, and answered questions to promote store engagement and effectiveness.
- Collaborated with the visual merchandising team to develop strategies to drive profitability.
- Provided involvement within the community by managing the store Facebook page.
Cook
Pizza Hut
05.2016 - 07.2017
- Modified standard recipes to account for ingredient issues or customer request, including allergen concerns.
- Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw items.
- Maintained consistent quality and high accuracy when preparing identical dished every day.
- Replenished food items from inventory and rotated ingredients to use the oldest products first.
- Processed carry-out and delivery orders via phone call and offered daily deals.
Crew Trainer
McDonald's
04.2015 - 05.2016
- Trained teammates in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Instructed new team members on correct procedures for all areas of operations.
- Collaborated with trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
- Processed daily orders, as well as wrapped items and bagged food properly.
Education
Bachelor of Science - Middle Childhood Education
Wright State University - Lake Campus
Celina04.2021
Skills
- Motivated
- Leadership
- Organized
- Attention to Detail
- Relationship Building
- Problem Solving
Timeline
E-Banking Specialist
Premier Bank
07.2022 - Current
Universal Banker
State Bank & Trust Company
09.2019 - 07.2022
Assistant Store Manager
Maurices
08.2017 - 09.2019
Cook
Pizza Hut
05.2016 - 07.2017
Crew Trainer
McDonald's
04.2015 - 05.2016
Bachelor of Science - Middle Childhood Education
Wright State University - Lake Campus
Similar Profiles
Michael WhetstoneMichael Whetstone
Relationship Banker at Premier BankRelationship Banker at Premier Bank
Michael KarasMichael Karas
Indirect Auto Processor/Funder II at Premier BankIndirect Auto Processor/Funder II at Premier Bank
Brandon PaulBrandon Paul
Retail Banker at Premier BankRetail Banker at Premier Bank