Olivia Bloise
Clifton Park,New York
Summary
I am a recent magna cum laude graduate from SUNY Geneseo seeking a challenging position in management and administration. I have performed multiple jobs in the service industry and have trained as a teacher. I have been responsible for budgeting, inventory management, vendor management and planning. I have worked both as a team leader and as an individual contributor.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Student Teacher
SUNY Geneseo
Rochester , NY
08.2023 - 12.2023
- Developed lesson plans and activities to engage students in the learning process.
- Collaborated with faculty members to discuss student progress and develop strategies for improvement.
- Conveyed important information clearly and professionally, ensuring understanding by diverse audiences.
- Learned and used new software systems for grading, lesson planning, and attendance tracking.
Customer Service Representative
SUBWAY®Restaurants
Clifton Park, NY
10.2020 - 08.2022
- Entrusted with opening and closing multiple stores, including cash accounting and bank drops.
- Prepared the workspace for daily operations and performed and oversaw all end-of-day procedures.
- Operated multiple point-of-sale systems and digital menus, learning new software and tools quickly.
- Provided friendly and professional service to customers, answering questions, and ensuring a positive experience.
- Provided excellent customer service, handling customer complaints and issues in a timely and professional manner.
- Managed daily and weekly Inventory and vendor deliveries
Customer Service Representative
Fairways Of Halfmoon
Halfmoon, NY
01.2016 - 09.2020
- Worked my way up from a busser to a banquet server, waitress, cart girl, and bartender.
- Balanced several responsibilities, such as taking orders, delivering food and drinks, and handling payments.
- Became responsible for opening or closing, including setting up or shutting down equipment, securing the facility, and ensuring all operational tasks were completed.
- Responsible for balancing the cash register, allocating tips, and dropping days receipts in secure box.
- Handled all forms of customer service issues with calmness and professionalism.
Education
Bachelor of Science - Early Childhood/Childhood Education
SUNY Geneseo
Geneseo, NY05-2024
Skills
- Highly organized
- Proficient with Excel, Word, and PowerPoint
- Strong communication skills, both written and oral
- Adaptable, flexible, and quick to learn
- Deep experience working in fast-paced, high-stress environments
- Proficient time management abilities
- Experience in budgeting and expense management
Accomplishments
- 3.7 GPA Magna Cum Laude
Affiliations
- Former member of World Champion Colorguard program at Shenendehowa High School
- Currently coaching beginner Colorguard program for the Shenendehowa school district
Certification
- Education degree includes concentration in human development
Timeline
Student Teacher
SUNY Geneseo
08.2023 - 12.2023
Customer Service Representative
SUBWAY®Restaurants
10.2020 - 08.2022
Customer Service Representative
Fairways Of Halfmoon
01.2016 - 09.2020
Bachelor of Science - Early Childhood/Childhood Education
SUNY Geneseo
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