Olivia Boucher
Sayville,NY
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Dublin Deck
04.2022 - Current
- Collaborated with a team of 23 individuals to serve 1,400 daily patrons in a time optimized manner.
- Tactfully communicated with guests regarding menu items that fit their dietary needs and concerns.
- Utilized problem solving skills to maintain customer satisfaction of the service being provided.
Front of House Manager
SoBol
09.2018 - 01.2021
- Established a systemized workspace that promoted cleanliness and preserved shop aesthetics.
- Led a team of 3 individuals in a detail oriented and customer conscious manner.
- Mentored incoming employees in front of house procedures, customer relations, and cleaning routines.
Education
Bachelor of Science - Cyber Security
The College of Saint Rose
Albany, NY12.2023
Skills
- Organization and Time Management
- Cybersecurity Frameworks
- Critical Thinking Skills
- Designing Security Controls
- Network Security Systems
Certification
- Introduction to Cyber Security Tools & Cyber Attacks - IBM
- Cybersecurity Roles, Processes & Operating Systems - IBM
- The Threat Within, Cybersecurity Workforce Alliance- 350 On the Job Training Hours
Timeline
Waitress
Dublin Deck
04.2022 - Current
Front of House Manager
SoBol
09.2018 - 01.2021
Bachelor of Science - Cyber Security
The College of Saint Rose