Olivia boulware
Overland Park,Kansas
Summary
Dynamic and results-oriented professional with extensive experience at Culver's Restaurant, specializing in customer engagement and sanitation protocols. Excelled in crew leadership, enhancing team performance and ensuring health code compliance. Proven ability to multitask effectively, achieving high levels of customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Crew Member
Culver's Restaurant
11.2023 - Current
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked front counter, drive-thru and other areas.
- Stocked shelves to organize aisles in assigned department.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree -
Blue Valley Southwest High School
Overland Park, KS08-2028
Skills
- Problem-solving
- Sanitizing
- Customer engagement
- Ordering procedures
- Product knowledge
- Sanitation protocols
- Crew leadership
- Health code compliance
- Drive-thru operations
- Multitasking and organization
- Verbal and written communication
- Hospitality service expertise
Languages
Spanish
Limited Working
Timeline
Crew Member
Culver's Restaurant
11.2023 - Current
No Degree -
Blue Valley Southwest High School
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