Olivia Boutorwick
Macomb,MI
Summary
Compassionate and detail-oriented nursing professional with diverse clinical experience across long-term care, pediatrics, OB, ER, ICU, med-surg, OR, oncology/infusion, and home health. Known for excellent communication, empathy, and patient-centered care, earning trust and admiration from patients and colleagues alike. Skilled in patient assessment, medication administration, infection control, and care coordination, with a strong commitment to safety, quality care, and teamwork. Dedicated to supporting patients and families while continually advancing professional skills in dynamic healthcare settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Desk Worker
Lake Superior State University
Sault Ste. Marie, MI
05.2025 - 08.2025
- Assisted students and faculty with inquiries, ensuring prompt and accurate responses.
- Managed front desk operations, facilitating efficient check-in and appointment scheduling.
- Maintained organized records of student interactions and service requests for future reference.
- Utilized university software systems for data entry and information retrieval to assist visitors effectively.
- Trained new staff on desk protocols, contributing to a knowledgeable and cohesive work environment.
- Developed strong communication skills while interacting with diverse student populations daily.
Sales Associate
Childrens Place Inc.
Auburn Hills, MI
05.2023 - 01.2025
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Operated point-of-sale system accurately, processing transactions efficiently and handling cash management tasks.
- Collaborated with team members to achieve store sales targets and maintain a positive work environment.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Bachelor of Science - Nursing
Lake Superior State University
Sault Ste. Marie, MI05-2026
Skills
- Leadership qualities
- Problem-solving skills
- Strong communicator
- Teamwork and collaboration
- Adaptability
- Time management skills
- Emotional resiliency and compassionate
- Strong interpersonal skills
Certification
Adult Mental Health First Aid USA certified (9/21/2023)
BLS/ACLS certified (12/20/2024)
QPR Gatekeeper certified (1/13/2026)
HSS (Health and Safety Systems) Training (1/15/2026)
Timeline
Student Desk Worker
Lake Superior State University
05.2025 - 08.2025
Sales Associate
Childrens Place Inc.
05.2023 - 01.2025
Bachelor of Science - Nursing
Lake Superior State University