Summary
Overview
Work History
Education
Additional Information
Timeline
Generic

Olivia Bowers

Ridgeley,WV

Summary

Highly motivated professional with 25 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Seasoned Small Business Owner with 25 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

11
11
years of professional experience

Work History

Business Owner/Operator

Self Employed Services
Cape Coral, FL
04.1991 - 03.2002
  • Developed and implemented business strategies to increase profitability and market share.
  • Created marketing plans and campaigns to promote products and services to potential customers.
  • Supervised staff, managed payroll and ensured compliance with labor regulations.
  • Managed daily operations such as sales transactions, accounts receivable, payable, shipping, receiving functions.
  • Maintained up-to-date knowledge of local laws regarding business licenses, permits, taxes.
  • Provided leadership through coaching employees on best practices for problem solving.
  • Generated ideas for new products or services based on market needs assessments.
  • Took care of escalated customer concerns to increase satisfaction.
  • Assessed quality and approved work before releasing to clients.
  • Developed estimates for Cleaning services, Transportation services for clients, based on in-depth knowledge of labor and material expenses.
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Interviewed, trained and supervised employees.
  • Set pricing structures according to market analytics and emerging trends.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Kept up-to-date on regulatory changes affecting business operations.

Education

High School Diploma -

Gaithersburg High School
Gaithersburg, MD
05.1981

Some College (No Degree) - Business Administration and Management

Montgomery College
Rockville, MD

Additional Information

I started my small cleaning business from the beginning by myself. I took the 2 years of college, studied business and management. I did all aspects' of the business, from scheduling,hiring, training. I enjoy working with the public. I think my knowledge and experience with business and the public would be a great assist to your company. I sold my business for family obligations and I had to relocate to Maryland. I've been out of the work force for a while now, But, I am excited to get back to work.

Timeline

Business Owner/Operator

Self Employed Services
04.1991 - 03.2002

High School Diploma -

Gaithersburg High School

Some College (No Degree) - Business Administration and Management

Montgomery College
Olivia Bowers