Olivia Bowman
Manager
Charlotte,NC
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
7
7
years of professional experience
Work History
Aircraft Cabin Cleaner
Jetstream
03.2023 - Current
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Equipped cabin following checklist covering food, passenger and crew items.
- Documented completed work with logs of hours, supply use and notable incidents or findings.
- Safely used chemicals and other cleaning equipment.
- Accurately stocked aircraft inventory.
- Cleaned, sorted and stored equipment inside aircraft spaces.
- Maintained, cleaned and sanitized interior of aircraft.
Shift Lead Manager
Taco Bell
08.2020 - 03.2023
- Checked building to confirm maintenance and cleaning met code and regulations.
- Liaised internally to focus on administrative and organizational matters and externally to concentrate on professional practice issues.
- Kept employees operating productively and working on task to meet business and customer needs.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Delegated high volumes of work to empower team, build trust, and assist with professional development.
- Defined operational metrics to evaluate efficiency of processes and procedures.
- Trained and mentored new employees to maximize team performance.
- Set overall vision and provided team leadership.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
CEI Trainee
RK&K Engineering Services
05.2016 - 10.2018
- Shadowed senior team members to learn all related jobs and tasks.
- Produced letters and memoranda to inform stakeholders of business decisions.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Supported departmental tasks to increase understanding of industry processes.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Filled out timesheets and paperwork according to identified requirements.
- Created and managed project plans, timelines and budgets.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Education
Bachelor of Arts - Psychology
Pfeiffer University
Misenheimer, NC05.2022
Skills
- Team Leadership
- Verbal and Written Communication
- Strategic Planning
- Employee Training
- Managing Multiple Tasks
- Managing Routines
- Coaching and Mentoring
Timeline
Aircraft Cabin Cleaner
Jetstream
03.2023 - Current
Shift Lead Manager
Taco Bell
08.2020 - 03.2023
CEI Trainee
RK&K Engineering Services
05.2016 - 10.2018
Bachelor of Arts - Psychology
Pfeiffer University
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