Olivia Breault
Fitchburg,MA
Summary
Ambitious Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Compassionate Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Seasoned Volunteer with success assisting organizations with service delivery and fundraising .
Purpose-driven professional excels in organization and public relations. Consistently maintains professional appearance and attitude when representing organization to propel image.
Overview
1
1
year of professional experience
Work History
Nursing Assistant
Lahey Hospital
Burlington, MA
04.2021 - Current
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Barista
Gourmet Donut
Littleton, MA
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Prioritized drink requests while managing interruptions.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Responsible for both opening and closing of business
Community Service Volunteer
Various
- Exhibited excellent communications and customer service relations skills.
- Developed strong interpersonal communication skills to promote relationship building with students and staff for Community Service work Programs with the school.
- Educated potential participants on available services and processes to engage in program.
- Worked with clients to improve life choices and maximize benefits of programs.
- Worked building houses with Habitat for Humanity in New York and Alabama
- Provided care and instruction in medical clinics in Costa Rica to children and adults
- Worked in food pantries
Pharmacy Clerk
McNabb's Pharmacy
Townsend, MA
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Established and maintained patient profiles, updating organizational database with current information.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Responsible for Medical device section of store
Education
Bachelor of Science - Nursing
Fitchburg State University
Fitchburg, MA05.2022
Skills
- Operations support
- Telephone etiquette
- Administrative support
- Relationship building
- Team collaboration
- Research
- Fundraising
- Responding to emergencies
- Companionship and emotional support
- Conducting intakes
- Transporting patients
- Recording vital signs
- Patient-focused care
- Supporting personal needs
- Adaptable
- Direct Patient Care
Timeline
Nursing Assistant
Lahey Hospital
04.2021 - Current
Barista
Gourmet Donut
Community Service Volunteer
Various
Pharmacy Clerk
McNabb's Pharmacy
Bachelor of Science - Nursing
Fitchburg State University