- Exploring various forms of art, such as acting, directing, and stage managing, to nurture creativity and personal growth
- Gardening
- Enjoy hobbies that combine physical activity with outdoor exploration
- Animal Welfare Advocacy
- Personal Development and Self-Improvement
- Road Trips
- DIY and Home Improvement
- Enjoying the art of baking and pastry-making, experimenting with recipes
Olivia Bredael
De Pere
Summary
Reliable leader with a strong focus on customer service management and team collaboration. Committed to delivering exceptional experiences through effective training and organization, driving repeat business and a positive work environment.
Overview
10
10
years of professional experience
Work History
Server /Assistant Manager
Oak Street Cafe
De Pere, WI
04.2016 - Current
- Supervised daily operations to ensure effective team performance and service quality.
- Trained and mentored staff on menu knowledge and customer service standards.
- Implemented process improvements to enhance workflow efficiency in dining area.
- Coordinated with kitchen staff to optimize food delivery timing and presentation.
- Assisted in scheduling staff shifts, balancing coverage for peak dining hours.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
Assistant Manager
Rib River Ballroom
Marathon, WI
10.2023 - 07.2024
- Managed daily operations, ensuring smooth workflow and high-quality service standards.
- Trained and mentored staff, fostering a culture of collaboration and excellence.
- Implemented process improvements, enhancing efficiency in event management practices.
- Developed and maintained relationships with vendors to optimize inventory management.
- Coordinated logistics for events, ensuring timely setup and execution of services.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
De Pere High School
De Pere, WI06-2020
Skills
- Staff training and development
- Sanitation standards
- Food safety compliance
- Task delegation
- Employee scheduling
- Customer service management
- Organization
- Teamwork
- Multitasking
- Problem-solving abilities
- Reliability
- Team leadership
Interests
Timeline
Assistant Manager
Rib River Ballroom
10.2023 - 07.2024
Server /Assistant Manager
Oak Street Cafe
04.2016 - Current
High School Diploma -
De Pere High School