Summary
Overview
Work History
Education
Skills
At Home Baker
Languages
Timeline
Generic

Olivia Brett

Henderson,NV

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Coffee Bean and Tea Leaf
07.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Baker

Kneaders
04.2021 - 09.2021
  • Produced consistently high-quality baked goods for customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Complied with health and safety codes to protect staff and customers.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Operated and maintained bakery equipment, including ovens and mixers.

Donut Finisher

Dunkin’
02.2021 - 05.2021
  • Prepared and produced quality products to meet or exceed customer and company expectations.
  • Rotated product in coolers and freezers according to FIFO processes.
  • Baked, decorated and displayed donuts per guidelines.
  • Trained new staff on food preparation and safety procedures.

Bakery Associate

Curly Top Baker- Manufacturing Kitchen
09.2020 - 04.2021
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Measured and mixed ingredients accurately to assist in baking process.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Wrapped, boxed and weighed bakery department products.

Seasonal Associate

Ethel M. Chocolates Factory Store
10.2019 - 01.2020
  • Worked varied hours to meet seasonal and business needs.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Greeted customers and offered assistance for increased customer satisfaction.

Education

Bachelor of Science - Kinesiology

University of Nevada Las Vegas
Las Vegas

Skills

  • Motivational Leadership
  • Cash Register Operations
  • Guest Inquiries
  • Billing and Payment Processing
  • Daily Cash Management
  • Schedule Oversight
  • Effective Listening and Communication
  • Coffee Machinery
  • Document Management
  • Equipment Preparation

At Home Baker

Practices recipes and tries out new trending recipes or skill testing recipes to make at home for family and friends. 

Languages

Korean
Elementary
Spanish
Limited Working

Timeline

Shift Supervisor

Coffee Bean and Tea Leaf
07.2021 - Current

Baker

Kneaders
04.2021 - 09.2021

Donut Finisher

Dunkin’
02.2021 - 05.2021

Bakery Associate

Curly Top Baker- Manufacturing Kitchen
09.2020 - 04.2021

Seasonal Associate

Ethel M. Chocolates Factory Store
10.2019 - 01.2020

Bachelor of Science - Kinesiology

University of Nevada Las Vegas

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Olivia Brett