Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
References
Timeline
Generic

Olivia Brian

Summary

An extroverted activity leader who is driven to create a lasting, inspirational impression on guests of all ages. Passionate about leading memorable, experience-focused activities for all age groups, while still ensuring all related safety measures are being met, and thoroughly enforced. Proudly learning languages to transmit information to more that one language group. Well trained in hospitable guest relations, Rules and Procedures orientation, payment processing, food preparation and serving, and house upkeep.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Activity Leader

Camp Cedar Lake
Big Bear Lake, CA
04.2025 - Current
  • Assisting in managing and orientating safety protocols during outdoor events and activities; such as deep water lifeguarding, archery and ropes course.
  • Teamwork led activities focusing on communication, stamina, and problem solving are highly encouraged and often performed on all age groups by myself and my team of activity leaders.
  • Ensuring a positive leadership role by using encouragement and support to make our campers feel safe and secure in their abilities.
  • Well rounded position, giving experience in preparing and serving food, housekeeping turnovers, proper orientation skills, and building connections and trust with children and their families.

Guest Relations Hostess

Great Escapes North Texas
Perrin, Texas
03.2022 - 06.2025
  • Worked with a team to create a weekly, hands-on arts and crafts experience for our child guests. Our goal being an anticipated daily endeavor for little ones to learn how-to, and that patience is the prize.
  • Being fifteen here, my first job, I learned key qualities that ultimately led me to guide guests with a calm, conflict resolution mindset. These qualities include tone importance, empathy, and understanding through listening.
  • I built strong coworker relations by adapting to, and exemplifying what I was taught while being properly trained for my position.

Front Desk Receptionist

Big Bear Lakefront Lodge
Big Bear Lake, California
10.2022 - 02.2024
  • Area focused on building a returning guest clientele by prioritizing common ground connections and the importance of active listening.
  • Assisted in processing payments and handling cash transactions securely and accurately; including food or beverage purchases alongside room and board.
  • Provided local mountain information and recommendations to enhance our guests getaways are memorable; and that they are able to fully immerse in the city's beauty and history in the period of their stay.

Education

High School Diploma -

Chautauqua High School
Big Bear, CA
06-2024

Some College (No Degree) - Flight Attending, Hospitality And Tourism

The Travel Academy
Eagan, MN

Skills

  • Interpersonal skills
  • First aid
  • Safety protocol management
  • Positive reinforcement techniques
  • Effective teamwork
  • Conflict resolution
  • CPR/AED
  • Active listening

Certification

  • Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid (Valid Through 05/2027)
  • TWIC card (Valid Through 08/2030)
  • Valid U.S. Passport (Valid Through 09/2035)

Accomplishments

  • BETA Club Co-President (2020-2021)
  • Honors History and Honors English (2021-2024)
  • National Scholastic Essay winner (2021)
  • State of Texas BETA Elementary Poetry Winner (2020)

Languages

English
Native/ Bilingual
German
Professional
Spanish
Limited

References

Bill O'Loughlin (Camp Manager) (909)376-5291

Lincoln Hughes (The Travel Academy) (651)303-6852

Diane Shaw (School Principal) (940)452-4241

Timeline

Activity Leader

Camp Cedar Lake
04.2025 - Current

Front Desk Receptionist

Big Bear Lakefront Lodge
10.2022 - 02.2024

Guest Relations Hostess

Great Escapes North Texas
03.2022 - 06.2025

High School Diploma -

Chautauqua High School

Some College (No Degree) - Flight Attending, Hospitality And Tourism

The Travel Academy

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