Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Brown

Olivia Brown

Pensacola,FL

Summary

Goal-oriented Educator equipped with team management skills and the ability to maintain positive relationships with teammates and customers. Thrives in a fast-paced environment, thanks to strong organizational and planning habits. Flexes with changing demands and unique company needs, offering ideas to maximize company success.

Overview

6
6
years of professional experience

Work History

Educator

Escambia County Public Schools
Pensacola, FL
08.2022 - Current
  • Continues to build a curriculum that appeals to a variety of learning types, interests, and abilities.
  • Maintains knowledge of curricula, standards and policies.
  • Practices proper lesson planning, scaffolding, and evaluations of student learning.
  • Implements classroom management improvements to enhance class morale and engagement.
  • Keeps classroom clean, organized, and safe for students and visitors.
  • Establishes open and professional relationships with team members which facilitates communication, quickly resolving issues and conflicts.

Barista Trainer

Drowsy Poet Coffee Company
Pensacola, FL
02.2023 - Current
  • Maintains knowledge of current and changing seasonal menus, recipes, and policies.
  • Takes customer orders and conveys them to other team members for preparation.
  • Trains new employees on order-taking, customer service, food preparation, drink recipes, and proper cleaning procedures.
  • Communicates effectively with team members to ensure all tasks are properly delegated and completed on time.

Multi-Department Training Associate

EscambiaPublix Super Markets Inc
Troy, AL
12.2020 - 02.2023
  • Trained new employees and managed team task assignments.
  • Learned different departments to provide optimal coverage and gain company experience.
  • Communicated effectively between departments and encouraged a positive, collaborative work environment.
  • Completed computer data entry tasks, such as placing orders, recording inventory, and accessing schedules.
  • Maintained flexibility and worked where I was needed
  • Addressed and resolved customer complaints in polite and professional manner.

Team Lead

Zaxby's
Troy, AL
08.2017 - 05.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations, depending on company needs
  • Monitored team performance and provided constructive feedback to increase efficiency.
  • Built strong relationships with customers through positive attitude and attentive response.

Training Sales Associate

Pandora Jewelry
Pensacola, FL
05.2019 - 01.2020
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Trained new associates on sizing, customer service, and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Bachelor of Science - Music Education

Troy University
Troy, AL
05.2023

High School Diploma -

J. M. Tate High School
Cantonment, FL
05.2018

Skills

  • Curriculum Building
  • Classroom Management
  • Lesson Planning
  • Training and Mentoring
  • Group and Individual Instruction
  • Event Coordination
  • Time Management

Timeline

Barista Trainer

Drowsy Poet Coffee Company
02.2023 - Current

Educator

Escambia County Public Schools
08.2022 - Current

Multi-Department Training Associate

EscambiaPublix Super Markets Inc
12.2020 - 02.2023

Training Sales Associate

Pandora Jewelry
05.2019 - 01.2020

Team Lead

Zaxby's
08.2017 - 05.2021

Bachelor of Science - Music Education

Troy University

High School Diploma -

J. M. Tate High School

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Olivia Brown