Olivia Bryant
Little Rock,AR
Summary
An experienced sales associate with a decade of expertise in delivering superior customer service and fostering amicable relationships with colleagues. Skilled in facilitating smooth transactions, aiding in purchase decisions, and adeptly managing inventory to optimize sales conversions. Motivated and eager to embrace new challenges, I bring a robust work ethic, flexibility, and outstanding interpersonal abilities to the table. Proficient in independent operation and swift skill acquisition. Additionally, as a Property Manager with extensive background in real estate, I excel in sales, critical thinking, and effective communication across all organizational levels. I am prepared to enhance operational efficiency and drive expansion through my comprehensive experience and profound knowledge of the real estate sector.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
Leasing & Management
Little Rock, AR
10.2021 - Current
- Answered , screened and processed high volume of calls daily with call management system and web-based communications.
- Assisted property manager in leasing and marketing activities.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Prepared monthly financial reports for review by the property manager.
- Provided administrative support for the property manager including filing, typing correspondence, and scheduling meetings.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Negotiated rental terms with applicants ensuring that they comply with company policy standards.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Developed new policies for tenant lease as well as procedures for handling rent payments and security deposits.
General Merchandiser Expert
Target
Little Rock , AR
08.2021 - Current
- Prioritize superior customer service skills to develop successful merchandising strategies
- Generate repeat business by modeling superior customer service skills, engage in productive conversations with every customer, maintain in-shock and presentation entering a presentation position, advocate on behalf of customers and provide multiple options to fulfill orders.
- Read orders to verify attributes and quantities of merchandise.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Tracked outgoing orders to provide shipping status to customers.
Key Holder/ Assistant Manager
Dollar General
Pine Bluff, AR
08.2019 - 07.2021
- Ensured efficient work on time to handle all customer requests, maintained store appearance and presentation standards, performed daily store opening and closing procedures, maintained store appearance through proper housekeeping and merchandising, completed accurate paperwork/documentation in the areas of cash receipts; open/close summary, returns, price overrides, voids, customer checklist and timesheets.
- Also assisted the store manager and district manager on specific assignments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Sales Associate
Walmart
Pine Bluff, AR
03.2018 - 06.2019
- Maintain the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH03-2025
High School Diploma -
Pine Bluff High School
Pine Bluff, AR05-2008
Skills
- Customer Experience
- Retail sales
- Shipping and Receiving
- Order Fulfillment
- Product Sales and Promotion
- Team Management
- Cashier
- Inventory
- Accountable
- Analysis
- Outlook
- Microsoft Office
- Power Point
- Microsoft Excel
- Troubleshooting
- Scheduling
- Multi-Tasking
- Management
- Business Administration
- Attention to Detail
- Critical Thinking
- Problem-Solving
- Remote
- Outbound Calling
- Phone Etiquette
- Payment Processing
- HTML
- Communication
- Onsite tours
- Tenant relations
- Property Inspections
Timeline
Assistant Property Manager
Leasing & Management
10.2021 - Current
General Merchandiser Expert
Target
08.2021 - Current
Key Holder/ Assistant Manager
Dollar General
08.2019 - 07.2021
Sales Associate
Walmart
03.2018 - 06.2019
Bachelor of Science - Business Administration
Southern New Hampshire University
High School Diploma -
Pine Bluff High School
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