Hi, I’m
Olivia Campbell
Jacksonville,FL
Summary
Proven to enhance customer satisfaction at Winn Dixie Supermarket, I bring a blend of efficient stock management and exceptional service skills. I excel in fast-paced environments, ensuring both inventory accuracy and a positive shopping experience. My reliability and personable demeanor have consistently improved team dynamics and customer interactions. Being fluent in American Sign Language also allows me to interact with customers that others may not be equipped to.
Overview
1
year of professional experience
Work History
Winn Dixie Supermarket
Grocery Stocker
10.2023 - 04.2024
Job overview
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Expedited the receiving process of new shipment arrivals through efficient unloading, sorting, and staging tasks.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Mcdonalds, RHC Management
Drive-Thru Cashier
05.2023 - 08.2023
Job overview
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Assisted customers with menu items and accurate order fulfillment.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Resolved problems with orders quickly and offered refund or replacement.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
- Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
Education
Beachside High School200 Great Barracuda Way, Saint Johns Florida
High School Diploma
05.2024
University Overview
- Honor Roll [A or AB honor roll throughout all 4 years of high school]
- Completed AP course in Psychology
- Completed AP course in World History
- Completed AP course in Statistics
- Completed AP course in US Government
- Completed AP course in US History
- Completed AICE course in English General Paper
- 3.7 GPA
- magna cum laude graduate
Skills
- Reliability and punctuality
- Efficient
- Cleanliness standards
- Willing to Learn
- Positive Attitude
- Friendly and Personable
- Customer Service
- Work Ethic and Integrity
- Time management skills
Languages
American Sign Language
Native or Bilingual
Preferred Name
Asher or Campbell
Preferred Pronouns
They/Them
Timeline
Grocery Stocker
Winn Dixie Supermarket
10.2023 - 04.2024
Drive-Thru Cashier
Mcdonalds, RHC Management
05.2023 - 08.2023
Beachside High School
High School Diploma
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