Behavioral health professional who brings valuable experience in patient care and therapeutic support. Known for facilitating positive outcomes through effective treatment plans and compassionate care. Able to adapt to dynamic environments, collaborating seamlessly with team members to achieve optimal patient results. Skilled in crisis intervention and patient assessment, with focus on empathetic communication and reliability.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Benchmark Human Services
07.2024 - Current
Provide direct care to clients with behavioral health needs
Ensure a clean and safe environment for clients
Assist clients with daily activities and tasks
Prepare and serve meals according to dietary needs
Manage and de-escalate high-behavior situations effectively
Administer medications as prescribed by healthcare professionals
Site Supervisor
ResCare Community Living
06.2022 - 06.2024
Supervised and trained staff members
Managed client budgets and financial records
Coordinated and scheduled medical appointments for clients
Monitored and recorded daily vitals for clients
Participated in client and staff meetings
Ensured cleanliness and maintenance of the residential home site
Direct Support Professional
ResCare Community Living
12.2020 - 06.2022
Educated clients concerning their disability and the proper care and treatment for their condition
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities
Recorded status and duties completed in logbooks for management
Administered medication as directed by physician
Transported clients to medical and dental appointments to provide support
Education
GED -
Jennings County Education Center
North Vernon, IN
06-2019
Skills
Active listening
Patient observation
Records maintenance
Critical thinking
Data entry
Microsoft Excel
Paperwork processing
Microsoft PowerPoint
Staff training
Strong interpersonal skills
Multitasking and organization
Team leadership
Certification
CPR certified
First Aid Certified
Timeline
Behavioral Health Technician
Benchmark Human Services
07.2024 - Current
Site Supervisor
ResCare Community Living
06.2022 - 06.2024
Direct Support Professional
ResCare Community Living
12.2020 - 06.2022
CPR certified
First Aid Certified
GED -
Jennings County Education Center
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